Corrections and Updates Policy
We welcome clear correction requests, especially when they include an official source. Jail and public-record pages must be handled carefully because small errors can mislead users.
Our correction standard
When a user, agency or editor identifies a possible error, we review the issue against official or authoritative sources. We do not update a page based only on rumours, screenshots without context, comments, social media claims or copied content from unrelated websites. The strongest correction requests include an official sheriff, jail, court, corrections, county or government source.
Corrections may include broken links, changed jail roster systems, updated facility addresses, new phone numbers, changed visitation rules, renamed agencies, missing official links, map issues, outdated court-link instructions or privacy-sensitive wording that should be improved.
How we process corrections
Receive the request
We review the page URL, agency name, state, county and explanation of the issue.
Compare official sources
Editors check official pages or agency contact information to determine whether the page should be updated.
Update and clarify
When a correction is confirmed, we update the text, link, phone number, address, disclaimer or instruction as appropriate.
Reduce future confusion
If the error came from an unclear official source, we may add a note telling users exactly what to verify before acting.
Corrections involving people
Jail and inmate information can be personal and sensitive. If you believe our page includes unnecessary personal data, outdated identifying details, mistaken identity, misleading wording or content that should be reviewed for privacy reasons, contact us with the page URL and explanation. We will review the request under our data removal and privacy request policy.
We cannot change official jail rosters, court records, sheriff pages, state databases or federal inmate locator records. If the official source is wrong, you must contact the official record holder.
What we do not guarantee
We do not guarantee that every official website stays online, every roster is updated in real time, every public record remains available, or every source keeps the same link structure. We correct pages when we identify a problem and can verify the update.