Eastern Regional Jail Lookup: Find Custody, Booking, Bail and Visit Information
If someone was arrested in Berkeley, Jefferson, or Morgan County, Eastern Regional Jail and Correctional Facility is one of the first places families may need to check. West Virginia does not use a simple county-by-county static jail roster; the state operates a centralized offender-search system for regional jails.
This guide explains the complete process inside the page: how to search, what an OID number means, why a person may not appear yet, how Eastern Regional visitation actually works, what identification is accepted, where inmate mail must be sent, how ConnectNetwork deposits and phone accounts work, how GettingOut video services work, and which court to contact about bail in each of the three counties.
Martinsburg, WV 25405 in Berkeley County.
Main Eastern Regional Jail telephone number.
Berkeley, Jefferson and Morgan.
Published in-person visit limit; visits are 30 minutes.
Use statewide jail search rather than a copied roster.
Start with the right Eastern Regional Jail search route
Open West Virginia DCR Offender Search and choose Offender Search (Jails). This is the main route for a person believed to be in regional-jail custody.
Use the state record to confirm the OID and save it. The OID is especially important for inmate mail and helps prevent same-name mistakes.
If the person no longer appears in the jail search, return to the same WVDCR search hub and check Offender Search (Prisons) when transfer to correctional custody is possible.
How to search Eastern Regional Jail inmates step by step
West Virginia’s Division of Corrections and Rehabilitation provides one search hub for daily incarcerations, regional-jail inmates, prison inmates, escapees and absconders. For Eastern Regional Jail, start with the jail search.
How to understand an Eastern Regional Jail roster result
Treat the online result as a starting point for custody verification. Some details belong to the jail system while bail, hearings and final case status belong to the court.
| Information | What it helps confirm | Practical next step |
|---|---|---|
| Full name | Basic identity shown in the state correctional record. | Compare another identifier before assuming the record belongs to the right person. |
| OID number | West Virginia offender identification number. | Save it for inmate mail and other facility-related questions. |
| Facility | Shows the correctional location associated with the record. | Confirm Eastern Regional Jail before scheduling an ERJ visit or using ERJ-specific directions. |
| Booking/incarceration information | Helps identify the custody event. | Compare the date with the known arrest timeline. |
| Charge | The accusation or criminal matter connected with custody. | Use the appropriate county Magistrate Court record search to check court status. |
| Bail/bond information | May show information related to release conditions. | Confirm the current order with the court because the magistrate or judge controls bail. |
| No longer in jail search | The person may have been released, transferred, or moved into prison custody. | Check the Prison Search and court record, then call the facility if needed. |
No Eastern Regional Jail inmate result? Follow this order
Eastern Regional Jail address, counties served and directions
Eastern Regional Jail and Correctional Facility is operated by the West Virginia Division of Corrections and Rehabilitation. The state says the Martinsburg facility has been in operation since September 1999 and serves the three easternmost Eastern Panhandle counties.
Includes Martinsburg and is the county where Eastern Regional Jail is physically located.
Includes Charles Town and other eastern-panhandle communities whose jail detainees may be housed regionally.
Includes Berkeley Springs and is the third county officially listed as served by Eastern Regional.
Martinsburg, WV 25405
County: Berkeley County
Main: 304-267-0045
Fax: 304-267-0155
Additional visitation scheduling number: 304-267-0048
Driving from I-81
The facility’s official directions say drivers approaching from either north or south on I-81 should use Exit 12 and follow Route 9 toward the Martinsburg/Charles Town area. After crossing the railroad tracks, move into the far-left lane, turn left onto Grapevine Road, and use the third driveway on the right for the facility parking-lot entrance.
You found the inmate—what should you do next?
Use it for mail and to reduce same-name mistakes when dealing with state correctional services.
Berkeley, Jefferson and Morgan have separate Magistrate Court clerks. The court controls bail and the criminal case.
Call 304-267-0045 before visiting when the person was recently booked or may be moving through custody.
Call during Monday, Wednesday or Friday scheduling hours and book at least one day in advance.
Use ConnectNetwork for commissary and inmate-service funds.
Personal letters go to the Maryland scanning address—not directly to Grapevine Road.
Eastern Regional Jail bail: who sets it and which court should you call?
Eastern Regional Jail holds the person, but the court controls bail. West Virginia Magistrate Courts hear misdemeanor matters, conduct preliminary examinations in felony cases and have authority to set bail in criminal cases within their jurisdiction.
West Virginia bail types explained
| Bail type | How it works | What the family should understand |
|---|---|---|
| Cash bond | Cash is deposited by the defendant or another person. The Judiciary says payment may also include cashier’s checks and money orders. | Confirm the exact amount, case and approved payment method with the court before paying. |
| Property / surety bond | Someone other than the defendant pledges property or provides surety to ensure appearance. | The court determines whether the proposed security satisfies the bond. |
| Personal recognizance | A monetary amount is set, but no money is collected unless the defendant fails to appear or violates a condition. | A PR bond is still a court order with appearance and conduct obligations. |
| 10% bond | Ten percent of the total bond is collected in cash, with the remaining 90% structured as property/surety or personal recognizance. | Do not assume every case qualifies; follow the bond ordered by the magistrate or judge. |
Which court handles the case?
| County | Magistrate Clerk | Address | Telephone |
|---|---|---|---|
| Berkeley | Berkeley County Magistrate Court | Berkeley County Judicial Center, 380 West South Street, Martinsburg, WV 25401 | 304-264-1957 |
| Jefferson | Jefferson County Magistrate Court | 110 North George Street, Charles Town, WV 25414 | 304-728-3233 ext. 342 |
| Morgan | Morgan County Magistrate Court | 77 Fairfax Street, Room 202, Berkeley Springs, WV 25411 | 304-258-8631 |
Before paying any bond
Eastern Regional Jail visitation schedule, booking rules and ID checklist
Eastern Regional publishes a facility-specific visitation schedule. A visit is not walk-in: the visitor should schedule in advance using the jail’s published scheduling procedure.
Scheduling calls are accepted during normal business hours on Monday, Wednesday and Friday from 9 a.m. to 3 p.m.
Call at least one day before the intended visit.
| Visit day | Available 30-minute slots | Limit |
|---|---|---|
| Tuesday | 10:00–10:30 a.m.; 11:00–11:30 a.m.; 1:00–1:30 p.m.; 2:00–2:30 p.m.; 3:00–3:30 p.m. | One visit per inmate per week. |
| Thursday | 1:00–1:30 p.m.; 2:00–2:30 p.m.; 3:00–3:30 p.m.; 5:00–5:30 p.m.; 6:00–6:30 p.m. | One visit per inmate per week. |
| Saturday | 10:00–10:30 a.m.; 11:00–11:30 a.m.; 1:00–1:30 p.m.; 2:00–2:30 p.m.; 3:00–3:30 p.m. | One visit per inmate per week. |
How many people may visit?
Accepted visitor identification
Identification that Eastern Regional does not accept for an adult visitor
- Social Security card
- Credit card
- Insurance card
- Self-generated identification
A birth certificate is accepted only for a minor child who is visiting with a parent or legal guardian.
Visitation with minor children
A minor must be accompanied by a parent, legal guardian or another adult member of the immediate family. When another adult member of the immediate family brings the child, Eastern Regional requires a notarized Juvenile Visitation Form from the non-incarcerated parent or legal guardian giving permission for the child to be on facility grounds for the visit.
Eastern Regional Jail dress code
The facility requires one layer of clothing. Avoid short dresses, skirts or shorts, tight-fitting clothing, low-cut clothing, see-through or mesh material, tank tops, spaghetti straps, baggy clothing, hoodies, hats, sunglasses, decorative cutouts and open-toed footwear.
The facility requires one layer of clothing. Avoid shoulder-baring, tight-fitting or baggy clothing, hoodies, hats, sunglasses, decorative cutouts and open-toed shoes, flip-flops, slides or sandals.
Leave these items outside
Special visitation
Visits beyond the normal rules are considered only for verifiable extenuating circumstances and must receive advance approval from the facility superintendent. Do not arrive expecting staff to approve an exception at the door.
Eastern Regional Jail calls, AdvancePay, GettingOut and video visits
West Virginia DCR uses different account types for different purposes. One of the easiest ways to waste money is to deposit funds into the wrong account, so distinguish phone funds, inmate trust funds, and family/friend messaging or video funds.
| Service | Platform | What it pays for | Published phone/support |
|---|---|---|---|
| AdvancePay | ConnectNetwork / ViaPath | Allows an incarcerated person to make calls directly to one dedicated funded telephone number. | 800-483-8314; support 877-650-4249 |
| Trust Account | ConnectNetwork | Funds available to the incarcerated person for commissary and permitted inmate services. | 888-988-4768; support 888-428-1845 |
| Family & Friends Messaging / Video | GettingOut | Messages and video-visitation services. | 866-516-0115 |
To set up phone calls
To use messaging or video visitation
How to send money to an Eastern Regional Jail inmate
West Virginia DCR uses ConnectNetwork for inmate trust-fund deposits. The trust account is different from an AdvancePay telephone account and different from GettingOut family/friend messaging funds.
| Method | How it works | Important check |
|---|---|---|
| Online | Use ConnectNetwork to make a trust-account deposit. | Confirm the inmate identity and facility before payment. |
| Mobile app | Use the ConnectNetwork mobile application. | Choose Trust Account rather than telephone funding if commissary money is intended. |
| Automated phone | Call 888-988-4768. | Keep the payment confirmation after completing the transaction. |
| Lobby kiosk | WVDCR’s deposit guide lists a lobby kiosk as a trust-account funding method. | Verify kiosk availability before traveling solely to make a deposit. |
Before pressing “submit”
Eastern Regional Jail mailing address and letter rules
Eastern Regional Jail and Correctional Facility
PO Box 336
Phoenix, MD 21131
The sender must include a complete return address with the sender’s full first and last name. West Virginia says initials are not sufficient.
What is allowed?
What will cause the mail to be returned?
West Virginia DCR says photographs are not allowed in the envelope. An envelope containing photographs is returned to the sender.
No attachments or other enclosures are permitted with the letter.
One envelope may be sent to only one incarcerated person. Mail addressed to multiple offenders is returned.
Use a complete first and last name in the return address rather than initials.
Mail checklist before sealing the envelope
How to check an Eastern Regional Jail criminal case
West Virginia now provides statewide online Magistrate Court and Circuit Court record access. The correct court depends on the county and stage of the criminal case.
380 West South Street
Martinsburg, WV 25401
110 North George Street
Charles Town, WV 25414
77 Fairfax Street, Room 202
Berkeley Springs, WV 25411
94 Grapevine Road
Martinsburg, WV 25405
Release, bond completion and transfer: what families should check
Eastern Regional Jail re-entry and local support resources
Eastern Regional publishes its own community resource guide rather than leaving families to search randomly. The guide includes statewide referrals plus local addiction treatment, counseling, housing and employment resources.
The facility resource guide includes Eastern Panhandle providers such as EastRidge Health Systems, Shenandoah Valley Medical Systems and other treatment or recovery programs.
The guide lists counseling and family-service options, including local Martinsburg-area resources.
Facility materials identify local housing and shelter-related organizations for people returning to the community.
The resource guide includes workforce, staffing and employment-assistance organizations serving the region.
The resource guide identifies the Martinsburg VA Medical Center among regional assistance resources.
The facility also points users toward statewide information and referral services for health, housing, food, financial and related needs.
Eastern Regional Jail practical tips that save time
It belongs in the personal-mail address and makes later custody questions easier.
Eastern Regional requires advance scheduling; the published booking windows are Monday, Wednesday and Friday from 9 a.m. to 3 p.m.
The facility says each inmate is permitted one 30-minute visit per week.
Personal letters are not directed to Grapevine Road. Use PO Box 336 in Phoenix, Maryland.
WVDCR says an envelope containing photographs will be returned to the sender.
AdvancePay is for calls, Trust Account is for commissary/services, and GettingOut handles messaging/video.
Berkeley, Jefferson and Morgan each have their own Magistrate Court clerk.
The jail houses the person; the magistrate or judge controls bail and case conditions.
West Virginia Judiciary says a request to post court bond using Cash App, PayPal, Venmo, Zelle or similar apps is a scam.
Eastern Regional Jail contact directory by problem
| Problem | Contact | Telephone / action |
|---|---|---|
| Confirm Eastern Regional custody | Eastern Regional Jail and Correctional Facility | 304-267-0045 |
| Schedule an in-person visit | Eastern Regional visitation | 304-267-0045 or 304-267-0048 |
| Berkeley County bail/case | Berkeley County Magistrate Clerk | 304-264-1957 |
| Jefferson County bail/case | Jefferson County Magistrate Clerk | 304-728-3233 ext. 342 |
| Morgan County bail/case | Morgan County Magistrate Clerk | 304-258-8631 |
| Trust-account deposit | ConnectNetwork | 888-988-4768 |
| Trust-account customer support | ConnectNetwork support | 888-428-1845 |
| AdvancePay phone funding | ConnectNetwork AdvancePay | 800-483-8314 |
| Telephone account support | ViaPath phone support | 877-650-4249 |
| GettingOut messaging/video | GettingOut | 866-516-0115 |
Only use the official portal when a live action is required
The important rules, numbers, addresses and procedures have been summarized above. You should need to leave this page mainly when you must perform a live action that an independent guide cannot complete.
Open WVDCR only when you need the current jail or prison record.
Run official searchOpen West Virginia Judiciary when you need an active criminal case, docket or court-status result.
Search court recordsUse ConnectNetwork only when you are ready to fund the correct inmate trust or telephone account.
Open ConnectNetworkUse GettingOut when you need to register, purchase available services or manage video communication.
Open GettingOutOfficial information incorporated into this Eastern Regional Jail guide
Used for the Martinsburg address, telephone, fax, counties served, facility history and official directions.
Used for scheduling hours, visit days and slots, 30-minute duration, one-visit-per-week limit, visitor count, identification, minor-child rules, clothing requirements and prohibited property.
Used for the Phoenix, Maryland scanning address, OID requirement, return-address requirement, photo prohibition and attachment rules.
Used for ConnectNetwork trust deposits, AdvancePay numbers, GettingOut video/messaging and customer-support numbers.
Used for current bail categories, magistrate responsibilities, 2026 bond-scam guidance and Berkeley, Jefferson and Morgan court contacts.
Used to explain the facility’s published categories for treatment, family counseling, housing, employment and re-entry assistance.
Eastern Regional Jail inmate search FAQs
How do I search for an inmate at Eastern Regional Jail?
Use the West Virginia Division of Corrections and Rehabilitation Offender Search hub and choose Offender Search (Jails). Confirm the person’s identity, current facility and OID number before taking another action.
What counties does Eastern Regional Jail serve?
Eastern Regional Jail and Correctional Facility officially serves Berkeley, Jefferson and Morgan counties in West Virginia’s Eastern Panhandle.
What is the Eastern Regional Jail phone number?
The main facility number is 304-267-0045. Visitation information also lists 304-267-0048.
Where is Eastern Regional Jail?
The facility is at 94 Grapevine Road, Martinsburg, WV 25405 in Berkeley County.
When can I schedule an Eastern Regional Jail visit?
Scheduling calls are accepted Monday, Wednesday and Friday from 9 a.m. to 3 p.m. Call at least one day before the intended visit.
How long is an Eastern Regional Jail visit?
Visits are 30 minutes. Each inmate is permitted one visit per week, with either one adult and two children or two adults.
Which visitor IDs does Eastern Regional accept?
Accepted adult identification includes a driver’s license, non-driver ID, U.S. passport book or card, and U.S. military ID.
Where do I send an Eastern Regional Jail inmate a letter?
Use the inmate’s first and last name plus OID number, Eastern Regional Jail and Correctional Facility, PO Box 336, Phoenix, MD 21131. Include your complete first and last name and return address.
Can I send photographs in inmate mail?
No. West Virginia DCR says photographs are not allowed in these personal-mail envelopes and the contents will be returned if photographs are included.
How do I send commissary money?
Use the inmate Trust Account through ConnectNetwork online, the mobile app, automated phone at 888-988-4768, or an available lobby kiosk.
How do I fund inmate phone calls?
Use ConnectNetwork AdvancePay. The published automated AdvancePay number is 800-483-8314 and telephone-service support is 877-650-4249.
How do Eastern Regional video visits work?
West Virginia DCR uses GettingOut for family/friend messaging and video-visitation services. The published support number is 866-516-0115.