Cook County Individual in Custody Lookup: Housing, Visits, Court and Discharge
Finding a name is only the first step. Cook County families also need the booking number, current division, visitation approval, phone-account instructions, trust-fund method, court status and a realistic idea of when discharge may finish.
This guide brings those official rules together. Use the county locator only for the live search or application; the practical explanations below cover what to do before and after the result appears.
Custody details plus visitor application access.
773-674-1945, 8 a.m.–8 p.m. daily.
773-674-5245, English or Spanish.
2700 S. California Ave., Chicago, IL 60608.
773-674-8225 after 7 business days.
Choose the fastest search route
Search the legal last name first. Add the first name only when the result list is too broad.
Use it as the primary identifier. It is also needed for mail, deposits, discharge tracking and many phone questions.
Find the person first, submit the visitor application for that specific person, then wait for approval before scheduling.
How to run a Cook County Jail inmate search
Cook County custody-result fields explained
| Field | Meaning | Next action |
|---|---|---|
| Booking number | The identifier tied to the current booking. | Use it for mail, trust deposits, discharge tracking and records calls. |
| Housing location | Division plus tier or living-unit code. | Use the division for visit and video-call planning; recheck before travel. |
| Custody status | Whether the person is currently held or moving through discharge. | Use the discharge tracker when release processing begins. |
| Court information | Case, courtroom or hearing information associated with custody. | Confirm through the Clerk or daily court docket. |
| Charge information | The allegation recorded in connection with the case. | Do not treat it as a conviction; check later court filings. |
| Discharge status | A release stage, not necessarily physical exit. | Wait for completed discharge before arranging final pickup. |
No Cook County Jail record found?
Cook County Jail housing divisions and how to read the location
The jail campus spans about 96 acres and multiple buildings. The locator’s housing code matters because visitation, video-visit contacts and arrival instructions depend on the division.
| Division | Address or role | Family note |
|---|---|---|
| Division II | 2700 S. California Ave.; general-population men in minimum or medium classifications. | Housing codes commonly begin with DIV2. |
| Division III Annex | Female general population across minimum, medium and maximum classifications. | Confirm the current division before scheduling. |
| Division VI | 2801 S. Sacramento Ave.; medium and minimum custody housing. | Use the specific division entrance and approved visit time. |
| Division IX | 2834 W. 31st St.; medium and maximum custody, protective custody and disciplinary units. | Security status can affect movement and visits. |
| Division X | 2950 S. California Ave.; general population and historically medical/acute psychiatric use. | Call before delivering approved medical items. |
| Division XI | 3015 S. California Blvd.; large medium-security facility with multiple pods. | The housing code should include the specific living unit. |
Cook County Jail visitation application and approval rules
Who may be denied?
Invalid, inaccurate, incomplete or unverifiable information can cause denial.
Applicants in the first year of parole or probation, on house arrest, on bond, or with an open criminal case may be denied, excluding misdemeanor traffic cases.
Discharge from Cook County, IDOC or another verified correctional facility within the last 60 days is a denial ground.
Outstanding warrants, ICE detainers or failure to maintain legally required registration can cause denial.
A protective order involving the person requested for visitation can cause denial.
A Cook County supervisor may deny visits for documented safety or security reasons.
Children and approved adults
Accessibility
Visitors may request reasonable ADA accommodations. Cook County lists the ADA Compliance Officer at 773-674-7768; some requests may require advance notice.
Cook County family video visits through Microsoft Teams
Cook County currently conducts family video visits through Microsoft Teams. The person in custody must add the visitor to the visitation list, and a Sheriff’s Office staff member contacts the visitor to arrange a day and time.
| Location | Dedicated line | Use |
|---|---|---|
| Division 2 / 6 Annex | 773-674-3745 | Division-specific video-visit help. |
| Division 3 Annex | 773-674-4894 | Division-specific video-visit help. |
| Division 6 | 773-674-5336 | Division-specific video-visit help. |
| Division 8 Cermak | 773-674-5761 | Cermak video-visit help. |
| Division 9 | 773-674-2295 | Division-specific video-visit help. |
| Division 10 | 773-674-7640 | Division-specific video-visit help. |
| Division 11 | 773-674-3722 | Division-specific video-visit help. |
| Division 16 MHTC | 773-674-7159 | Mental Health Transition Center visit help. |
Cook County bond, detention and older cash-bond cases
When an older cash bond still exists
Division 5, 2700 S. California Ave., 10 a.m.–6 p.m., 365 days a year.
Skokie, Rolling Meadows, Maywood, Bridgeview and Markham accept eligible transactions Monday–Friday, 8:30 a.m.–3 p.m., excluding holidays.
Cash, bank or cashier’s check, and in-person credit or debit card where permitted. Card payments carry a 2.13% non-refundable service fee.
Track Cook County discharge and avoid an unnecessary pickup wait
The Sheriff’s discharge tracker uses the booking number to show progress through release stages. Cook County warns that the full discharge process can take up to five hours and that some circumstances cause additional delay.
How to send money to someone in Cook County Jail
Use the exact spelling of the name and booking number shown by Cook County. Online and telephone deposits generally take one to two business days to post.
| Method | Required details | Practical note |
|---|---|---|
| Western Union | Exact name, booking number; city code CCDOC or Cook County Dept Correction, Illinois. | Telephone help: 1-800-225-5227. |
| MoneyGram | Exact name, booking number; receive code 1750. | Telephone help: 1-800-666-4726. |
| JailATM | Exact name and booking number; no facility code listed. | Telephone help: 1-870-627-5476. |
| Currency exchange | Same Western Union or MoneyGram information. | Useful for cash deposits at participating agents. |
| Lobby kiosk | Correct identity and booking number. | Available at the jail campus. |
773-674-6864
8 a.m.–4 p.m.
Use for deposit questions, missing funds, former-custody balances or forwarding funds.
Cook County says each person may purchase up to $100 per week in clothing, supplies or food items.
Typical commissary products
Collecting funds after discharge
A former person in custody may request funds at the Division 5 lobby front desk, 2700 S. California Ave., from 9 a.m. to 8:30 p.m., with valid government photo ID. The Trust/Finance Office can also explain forwarding funds to another correctional or mental-health facility.
Cook County Jail mail address and rejection rules
Booking number
2700 S. California Ave.
Chicago, IL 60608
Use the official locator or call the automated system at 773-674-5245.
If mail is returned
If a package contains any prohibited portion, Cook County says the entire package can be returned. The sender may request review within 10 days of receiving the returned-mail notice.
Cook County Department of Corrections
2700 S. California Ave.
Chicago, IL 60608
Cook County Jail phone accounts, rates and call blocking
Cook County uses ViaPath/GTL for individual-in-custody telephone services. Friends and family can create a prepaid account through ConnectNetwork.
| Call type | Rate | Planning note |
|---|---|---|
| Local | $0.05 per minute | Account funding and provider taxes or fees may also matter. |
| Intrastate | $0.05 per minute | Calls within Illinois. |
| Interstate | $0.05 per minute | Calls to another U.S. state. |
| Mexico and Canada | $0.08 per minute | International account setup may be required. |
| Other international | $0.13 per minute | Confirm country availability before funding. |
Use for prepaid-account and provider questions.
Call 1-866-516-0115 and follow the prompts to block a person or facility.
Find the Cook County criminal case and hearing
The jail locator is for custody. Court status, filings and hearing information belong to the Clerk of the Circuit Court and the Circuit Court of Cook County.
Cook County corrections contact directory by problem
| Problem | Office | Phone or hours |
|---|---|---|
| General bonding, discharge, property, court location or trust-fund question | Customer Service | 773-674-1945, 8 a.m.–8 p.m., 7 days |
| Custody, housing, phone menu or records | Automated Help Line | 773-674-5245, English/Spanish |
| Visitor-application status | Visitor Information Center | 773-674-8225 |
| Trust deposits, missing money or released funds | Trust/Finance | 773-674-6864, 8 a.m.–4 p.m. |
| Records and booking-number questions | Records Office | 773-674-2390 |
| Individual-in-custody services or family notification | IIC Services | 773-674-1979 |
| Electronic Monitoring | EM Information | 877-326-9198 |
| Legal-office question | Legal Office | 773-674-7683 |
Cook County Jail map and arrival checklist
Final-action links only
The information needed to plan each task is included above. Leave this page only when the action must occur on a live government or approved provider system.
Find the current booking number and housing location.
Open locatorUse only after visitor approval.
Schedule visitUse the booking number to check release progress.
Open trackerUse exact name and booking number.
Open JailATMUse ViaPath/ConnectNetwork.
Open phone accountUse the booking result’s case number.
Open Clerk siteCook County Jail inmate search FAQs
How do I find someone in Cook County Jail?
Use the Sheriff’s Individual in Custody Locator and verify the booking number, housing location and current custody details.
What is the main Cook County Jail phone number?
Call 773-674-1945 from 8 a.m. to 8 p.m. daily. Automated help is available at 773-674-5245.
Where is Cook County Jail?
The main Department of Corrections address is 2700 S. California Ave., Chicago, IL 60608.
How long does visitor approval take?
Cook County asks applicants to allow seven business days before calling the Visitor Information Center to check status.
Can children visit?
Children age 17 or younger do not apply, but must come with an approved parent or guardian. High-school-age minors need current photo ID.
How do video visits work?
Family video visits use Microsoft Teams. The person in custody adds the visitor to the list, and Cook County staff contacts the visitor to schedule.
Does Cook County still require cash bail?
Newer Illinois cases filed on or after September 18, 2023 use the current pretrial release and detention system. Older cases can still have cash-bond requirements.
How long does discharge take?
Cook County says discharge can take up to five hours. Older-case bond discharges commonly take about two to three hours, but delays occur.
How do I send money?
Use the exact name and booking number through Western Union, MoneyGram, JailATM, a currency exchange or a jail kiosk. Posting generally takes one to two business days.
What is the mail address?
Use the person’s full name and booking number at 2700 S. California Ave., Chicago, IL 60608.