Roanoke Jail Lookup: City Adult Detention Center vs County/Salem Jail
“Roanoke jail” searches create an unusual problem: Roanoke City and Roanoke County operate separate detention systems. Searching the wrong one can make a valid arrest look like a missing inmate.
This guide puts the Roanoke City Adult Detention Center resident search first because that matches the primary search intent, then gives a direct Roanoke County/Salem Jail route for anyone whose arrest belongs to the county system.
Search by first and last name through Roanoke’s Resident Search.
540-853-2621 daytime.
Official information reviewed August 28, 2026.
Was the arrest in Roanoke City or Roanoke County?
Search this system when:
- the arrest was handled through the City of Roanoke;
- the person is described as being in “Roanoke City Jail”;
- the case is in Roanoke City General District or Circuit Court;
- you were directed to Campbell Avenue.
Search this system when:
- the arrest was made for a Roanoke County matter;
- you were told the person is in the County/Salem jail;
- the court case belongs to Roanoke County;
- you were directed to East Main Street in Salem.
How to search the Roanoke City Adult Detention Center roster
Roanoke City calls its incarcerated population residents and provides a dedicated Resident Search. The public search form asks for first name and last name.
What information can the Roanoke City resident record show?
| Record area | What it means | What to do with it |
|---|---|---|
| Resident identity | Identifies the incarcerated person in the detention database. | Compare the name and any available identifying information before acting. |
| Resident ID | Facility identifier associated with the person. | Save it for mail and detention-center services. |
| Bond details | Release conditions or monetary bail entered for the current matters. | Check every case and ask the Magistrate or appropriate court when clarification is needed. |
| Charge details | Alleged offenses connected with the detention record. | Use the information to find the matching Virginia court case. |
| Offense date | Date associated with the alleged offense. | Do not confuse it with the arrest date or release date. |
| Code/description | Statutory or descriptive charge information. | Court records provide better context for the active legal case. |
If the person is not in Roanoke City, check Roanoke County/Salem Jail
Roanoke County maintains a separate Inmate Inquiry. The County Sheriff specifically tells families to use that application or call the jail docket for help.
Salem, VA 24153
Useful Roanoke County jail contacts
| Need | Office | Phone |
|---|---|---|
| Booking/docket question | Jail Docket / Booking Desk | 540-283-3146 |
| Jail records | Inmate Records | 540-283-3130 |
| Medical unit | Jail Medical Unit | 540-283-3139 |
| Jail services | Services Lieutenant | 540-283-3122 |
| Magistrate/bail | Roanoke County Magistrate | 540-387-6092 |
Roanoke County/Salem Jail
Inmate Name, Inmate Number
PO Box 16120
Jonesboro, AR 72401
No Roanoke inmate result? Use this decision path
What happens during Roanoke City jail booking?
The Roanoke City Sheriff’s Office says every new commitment comes through the Intake Section before housing.
Roanoke, VA 24016
Hours: 24/7
Daytime: 540-853-2621
After hours: 540-853-6777
How bond works after a Roanoke City arrest
Virginia magistrates are judicial officers who can set bail. Roanoke’s magistrate office operates 24 hours a day at the Arrest Processing Center.
The downtown magistrate operation serves the City of Roanoke, Roanoke County, Vinton and Salem.
Roanoke City Adult Detention Center visitation hours
| Visitor group | Day | Hours | Published visit rule |
|---|---|---|---|
| Adult visitors | Tuesday | 7:30 p.m.–9:30 p.m. | Approved visits are approximately 20 minutes. |
| Children age 13 and under | Saturday | 1:00 p.m.–3:00 p.m. | Follow the facility’s approval and supervision requirements. |
Before traveling to Campbell Avenue
Roanoke City video visitation through ViaPath
Roanoke City Sheriff’s Office uses ViaPath for video visitation and resident communications. Residents also have access to tablet-based communication services where operationally available.
How to send money to a Roanoke City resident
Roanoke City lists several ways a resident can receive funds: money in the person’s possession at commitment, detention-center kiosks, JailATM online deposits, approved money orders or cashier’s checks through the mail, and certain work-release deposits.
| Method | How it works | Published timing/fee detail |
|---|---|---|
| Lobby kiosk | Kiosks are located at the public entrances in the Main and Annex visitor lobbies. | Accept cash or debit card; current city FAQ lists a $3 charge per ATM deposit. |
| JailATM online | Deposit electronically after selecting the correct facility and resident. | City FAQ says online funds may take 24–48 hours to post. |
| Money order | Mail it using the Resident Accounts instructions. | Generally deposited the next business day after processing. |
| Cashier’s check | Mail using the same account procedure. | Do not place ordinary correspondence in the account-deposit envelope. |
How to mail a money order or cashier’s check
Attention: Resident Accounts
340 Campbell Avenue
Roanoke, VA 24016
Roanoke City Adult Detention Center Resident Fund c/o
Resident’s full legal name
The resident’s ID number must appear on the memo line.
Commissary, resident funds and Roanoke’s “dollar a day” program
Resident trust funds can be used for authorized commissary purchases and other approved charges.
Funds deposited by the resident, family or friends can be used for permitted canteen purchases and detention-related account activity.
Roanoke’s public FAQ says residents are charged $1 per day for each day served at the Adult Detention Center to help offset incarceration costs.
Roanoke City resident mailing address and scanned-mail process
RESIDENT NAME – ID NUMBER
PO Box 247
Phoenix, MD 21131
What happens after the letter arrives?
Can you call someone inside Roanoke City Jail?
GTL/ViaPath ConnectNetwork.
Roanoke’s FAQ says the system generally limits calls to about 30 minutes.
Why a phone number can be blocked
The Sheriff warns that attempts to use call forwarding or three-way calling can cause a telephone number to be removed from the resident’s account, blocked and associated account funds forfeited.
Roanoke City jail medical, dental and mental-health care
Roanoke City states that medical coverage is provided around the clock and that its detention healthcare program includes medical, dental and behavioral-health services.
Assigned to the detention center 24 hours a day.
The detention program includes physician/provider services, nursing and other clinical staff.
Residents can receive mental-health and substance-use services through correctional healthcare staff and community partners.
How routine medical complaints are handled
Find a Roanoke City criminal case and court date
Once you confirm the person in the jail database, use the Virginia Judicial System to follow the court case.
2nd Floor
Roanoke, VA 24016
Criminal/Traffic: 540-853-2767 or 540-853-2361
Clerk hours: 8:00 a.m.–4:00 p.m.
Roanoke, VA
Criminal: 540-853-6723
General clerk: 540-853-6702
Clerk hours: 8:00 a.m.–4:00 p.m.
Typical Roanoke City General District criminal schedule
| Proceeding | Published schedule |
|---|---|
| Arraignments | Monday–Friday at 8:30 a.m. and 1:00 p.m. |
| Regular criminal dockets | Monday–Friday at 9:00 a.m., 10:00 a.m. and 11:00 a.m. |
| Bond forfeitures | Monday–Friday at 11:00 a.m. |
Why a resident can disappear from the active search
Re-entry and programming available during incarceration
Roanoke City’s Support Services Division lists a range of resident programs designed to support rehabilitation and discharge planning.
PREA, sexual-abuse reporting and detention safety
The Roanoke City Sheriff’s Office maintains a zero-tolerance approach to sexual abuse and sexual harassment in detention.
Ways a resident can report a PREA concern
What can someone bring when reporting to serve a sentence?
Roanoke City’s current public FAQ gives a very restrictive answer for people reporting for weekends or a deferred sentence.
- Cash
- Prescription medication in original packaging, subject to medical approval
The Sheriff states that no other items will be permitted under the published weekend/deferred-sentence reporting rule.
Roanoke County/Salem Jail mail, phone and deposit rules
If your person is in the County/Salem Jail instead of Roanoke City RCDC, use these county-specific rules.
| Service | County rule | Action |
|---|---|---|
| Money | Secure lobby ATM accepts cash or credit card. No checks. | Online deposits may also be made through JailATM. |
| Phone calls | Inmates cannot receive incoming calls and may make outgoing collect calls. | The county says the number of outgoing calls is not limited during normal phone-operation periods. |
| Text messaging | Inmates may be permitted to communicate by text using a jail-issued tablet. | Availability depends on jail rules and resident access. |
| Personal inmate mail is routed through an offsite address. | Use inmate name and inmate number with PO Box 16120, Jonesboro, AR 72401. |
Roanoke jail phone numbers: call the right office
| Problem | Office | Phone |
|---|---|---|
| Roanoke City booking/intake daytime | RCDC Arrest Processing Center | 540-853-2621 |
| Roanoke City detention after hours | RCDC | 540-853-6777 |
| Roanoke City Sheriff general | Sheriff’s Office | 540-853-2941 |
| Roanoke Magistrate/bail | Magistrate | 540-853-2247 |
| Resident phone account | ConnectNetwork | 877-650-4249 |
| Roanoke City General District criminal case | General District Court | 540-853-2767 |
| Roanoke City Circuit criminal case | Circuit Court | 540-853-6723 |
| Roanoke County inmate search help | County Jail Docket | 540-283-3162 |
| Roanoke County Jail Division | County/Salem Jail | 540-283-3145 |
| Roanoke County inmate records | Jail Records | 540-283-3130 |
| Roanoke County medical unit | Jail Medical Unit | 540-283-3139 |
Roanoke City Adult Detention Center map
Roanoke, VA 24016
Roanoke, VA
Roanoke County/Salem Jail map
Use this location only when the inmate belongs to the Roanoke County/Salem Jail system.
Salem, VA 24153
9 mistakes that waste time in a Roanoke inmate search
A County/Salem Jail inmate will not necessarily appear in the City Resident Search.
City arrests belong in the Roanoke City Adult Detention Center system.
A very recent arrestee may still be moving through processing and classification.
Ordinary City resident mail is routed to the Phoenix, Maryland scanning address.
Roanoke City says cash is not accepted through postal mail for resident-account deposits.
Extra contents in an account-deposit envelope can be destroyed.
Call forwarding or three-way calling can trigger a block and loss of account funds.
Use Virginia court case information for hearings and case progression.
Roanoke City General District Court states that public cellphones are prohibited in the courthouse.
Official live-action links used in this guide
Roanoke City Jail inmate search FAQs
How do I search for an inmate in Roanoke City Jail?
Use the official Roanoke City Adult Detention Center Resident Search and enter the person’s first and last name. Open the correct resident detail to review available custody, bond and charge information.
Is Roanoke City Jail the same as Roanoke County Jail?
No. Roanoke City Adult Detention Center is a City of Roanoke facility. Roanoke County/Salem Jail is a separate jail at 401 East Main Street in Salem. If one search fails, make sure you are using the correct jurisdiction.
What phone number do I call for Roanoke City Jail?
The Arrest Processing Center lists 540-853-2621 during daytime operations and 540-853-6777 after hours. The Sheriff’s general number is 540-853-2941.
Where is the Roanoke City Adult Detention Center?
The Adult Detention Center/Sheriff operation is at 340 Campbell Avenue SW, Roanoke, VA 24016. The 24-hour Arrest Processing Center and Magistrate’s Office operate at 324 Campbell Avenue SW.
What are Roanoke City Jail visitation hours?
Adult in-person visitation is currently Tuesday from 7:30 p.m. to 9:30 p.m. Children age 13 and younger may visit Saturday from 1 p.m. to 3 p.m. Approved visits are approximately 20 minutes, with one approved visit in a seven-day period.
How can I send money to a Roanoke City resident?
Use JailATM, the approved detention-center lobby kiosks or the current mailed money-order/cashier’s-check process. Roanoke says kiosk deposits post in real time and currently carry a $3 kiosk fee, while online funds can take 24–48 hours to post.
Where do I send personal mail to a Roanoke City Jail resident?
Address ordinary personal mail to Roanoke City Adult Detention Center, RESIDENT NAME – ID NUMBER, PO Box 247, Phoenix, MD 21131. The provider scans the mail for digital delivery through the kiosk/tablet system.
Can I call someone inside Roanoke City Jail?
No. Residents make outgoing calls through the detention communication system. Family members cannot make routine incoming calls directly to a resident. ConnectNetwork support is available at 877-650-4249.
How does bond work in Roanoke City?
A Virginia magistrate can establish release and bail conditions. Depending on the case, release may involve a written promise to appear, unsecured bail or secured bail. When monetary secured bail is required, the city says payment may be made to the magistrate by cash or cashier’s check, or through a bail bondsman.
How do I find a Roanoke inmate’s court date?
Use the Virginia Judicial System case-information tools and select the correct jurisdiction. Roanoke City General District Court handles many misdemeanor and preliminary felony matters, while felony proceedings may move to Roanoke City Circuit Court.