Salt Lake County Prisoner Lookup, SO Number, Bail, Visits and Release Help
Salt Lake County offers several jail tools, but they answer different questions. The individual prisoner locator helps identify a person, the in/out docket shows booking movement, the public roster shows current records with privacy limits, and the daily dashboard reports aggregate population data rather than individual custody.
This guide explains which tool to use, how long booking may take, what the SO number does, how to pay bail, visit Metro or Oxbow, deposit money, send acceptable mail, check court status, request property, report a medical concern, and verify a transfer or release.
385-468-8400, available for Metro and Oxbow questions.
3415 South 900 West, Salt Lake City, UT 84119.
County FAQ gives an average of 6–8 hours.
Metro Jail, 24 hours a day, 7 days a week.
Walk-ins accepted from April 1; scheduled visits take priority.
Prisoner search, roster, docket and dashboard are not the same
| Tool | Best use | Important limitation |
|---|---|---|
| Find a Prisoner | Locate a named person and obtain the SO number and current individual custody information. | A very recent booking may not be complete; call when the arrest occurred only a few hours ago. |
| Jail In/Out Docket | Review recent admissions and releases rather than searching only the current population. | A docket event does not explain every court, hold, or transfer detail. |
| Public Jail Roster | Review people currently shown in the public jail data. | Utah law and county policy require removal of certain personal identifiers. |
| Jail Dashboard | Understand daily aggregate population, booking agency, reason, and length-of-stay trends. | It is a daily snapshot, not an individual inmate finder, and can miss people booked and released quickly. |
How to run a Salt Lake County Jail inmate search
Prepare this information before searching or calling
How to understand a Salt Lake County custody result
| Field | What it means | What to do next |
|---|---|---|
| SO number | The Sheriff’s Office identifier connected with the person. | Use it on mail, checks, money orders, and jail-service questions. |
| Booking number | An identifier for a particular intake into the jail. | Use the date and number to distinguish the current arrest from an older booking. |
| Booking date/time | When the person was admitted to county processing. | Allow for the county’s stated 6–8 hour average booking process before expecting stable data. |
| Arresting agency | The law-enforcement agency responsible for the arrest. | Call that agency when the person has not yet appeared in county intake. |
| Charge | The alleged offense or legal basis entered for custody. | Use Utah Courts for the later case status because charges can be amended, dismissed, or resolved. |
| Bail | An amount or bail status associated with a case. | Confirm every case and hold before paying. |
| Housing or facility | Whether the person is assigned within Metro, Oxbow, or another jail area. | Use the exact housing information to determine the correct visitation day. |
| Release or transfer | The person may have exited local custody or moved to another agency. | Call with the SO number and ask whether another county, Utah Corrections, federal custody, or ICE received the person. |
No Salt Lake County prisoner record found? Follow this order
What happens during Salt Lake County jail booking?
Metro Jail and Oxbow: what families need to know
Salt Lake City, UT 84119
Main public location for jail information, bail, in-person deposits, visitation lobby, and administration services.
The Sheriff operates Oxbow as the second county correctional facility. The Metro mailing address is used for prisoners housed at Oxbow, and Metro handles in-person deposits for both facilities.
How to pay bail at Salt Lake County Metro Jail
Metro Jail, 3415 South 900 West. Proceed up the ramp to the Visiting Lobby.
Bail is accepted 24 hours a day, seven days a week.
The Sheriff’s payment page lists no fee for an in-person bail or fine payment.
| Payment | Rule | Practical warning |
|---|---|---|
| Cash | Accepted in person at Metro Jail. | Confirm the current amount and every case before bringing funds. |
| Cashier’s check | Make payable to Salt Lake County Treasurer. | Verification must occur during business hours, 8 a.m.–5 p.m. |
| Certified check | Make payable to Salt Lake County Treasurer. | Verification must occur during business hours, 8 a.m.–5 p.m. |
Non-financial pretrial release
Salt Lake County Criminal Justice Services screens people in jail around the clock. Screeners review demographics, criminal history, community ties, contact information, address, education, employment, and the charged offense. CJS may release qualifying individuals with charges up to a second-degree non-violent felony; a judge may also order release when CJS does not.
Screening team available 24 hours a day, 365 days a year.
Daily, 6 a.m.–10 p.m.
Salt Lake County Metro and Oxbow visitation planner
Two personal visits per week when the prisoner is not on disciplinary restriction or medical quarantine, plus one clergy visit per week.
Each visit lasts 30 minutes and begins at the top of the hour.
Metro allows three visitors; Oxbow allows two. An infant under age one does not count toward the limit.
Walk-in and scheduled visits
- Walk-in personal visits are accepted, but prescheduled visits take priority.
- Call 385-468-8400 to schedule up to six days in advance.
- Check in at least 30 minutes before the start time.
- Do not enter the visiting lobby more than 45 minutes before the visit.
- Late visitors are denied that slot but may be placed in the next available opening when capacity permits.
Daily hours and meal closures
| Time | Status | Planning point |
|---|---|---|
| 9 a.m.–9 p.m. | General visiting window | Visits start only at the top of an hour. |
| 11 a.m.–12:30 p.m. | No visiting | Meal period; do not select an overlapping time. |
| 4 p.m.–5:30 p.m. | No visiting | Meal period; schedule before or after it. |
Pod and classification schedule
| Housing | Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
|---|---|---|---|---|---|---|---|
| Pod A | — | — | All | — | All | — | — |
| Pod B | Max | Med | Min | Min | — | Max | Med |
| Pod C | — | All | — | — | — | — | All |
| Pod D | All | — | — | All | — | — | — |
| Health Services | Min | Max | Med | Min | Med | Max | — |
| Oxbow A | All | — | — | — | All | — | — |
| Oxbow B | — | All | — | — | — | All | — |
| Oxbow C | — | — | — | All | — | — | All |
Identification and minors
Leave these items outside
Cellphones, electronic devices, coats, jackets, hats, food, drinks, knives, lighters, cigarettes, open flames, pens, pencils, staples, paperclips, wallets, keys, weapons, and ammunition are prohibited. Lockers are available when a visitor has no secure vehicle storage.
How to deposit money and avoid delayed funds
| Method | How it works | Important rule |
|---|---|---|
| ConnectNetwork online or phone | Use the prisoner’s identity and facility site ID 143; phone 888-988-4768. | Vendor fees may apply; verify the inmate before submitting. |
| ConnectNetwork lobby kiosk | Cash or credit at the facility lobby kiosk. | Metro handles in-person deposits for prisoners at both Metro and Oxbow. |
| Metro lobby counter | Money order, cash, certified check, or cashier’s check. | Available 7 a.m.–2:30 p.m. and 3 p.m.–10:30 p.m.; no change is given. |
| Cash, money order, certified check, or cashier’s check mailed with the name and SO number. | No mailed receipt; the county and Postal Service discourage sending cash. | |
| Access SecurePak | Purchase approved food items directly for delivery instead of loading the account. | Product availability and prisoner eligibility control the order. |
In-person and mailed payment rules
- Personal checks are not accepted.
- Use the exact amount; the jail does not give change.
- Make money orders, cashier’s checks, and certified checks payable to the prisoner.
- Write the prisoner’s name and SO number on the envelope and payment.
- Include the sender’s return address.
- Certified checks, cashier’s checks, and money orders have a seven-day hold before use.
- A mailed instrument without the correct payee or sender return address may be placed in prisoner property rather than deposited.
Published commissary order schedule
| Housing | Order submitted | Delivery |
|---|---|---|
| Pod A | Tuesday | Monday |
| Pod B | Tuesday | Tuesday |
| Pod C | Wednesday | Wednesday |
| Pod D | Sunday | Thursday |
| Health Services | Monday | Friday |
| Oxbow | Monday | Friday |
Salt Lake County prisoner mail, photos, books and legal mail
c/o Salt Lake County Metro Jail
3415 South 900 West
Salt Lake City, UT 84119
Use the same Metro Jail mailing address even when the person is housed at Oxbow.
What ordinary mail may contain
- Paper correspondence that meets jail inspection rules.
- Up to 12 acceptable photographs, each no larger than 4×6 inches.
- New soft-cover books, periodicals, and newspapers sent directly by a publisher, book club, or retailer.
- Money orders, cashier’s checks, or certified checks that follow the deposit rules.
Mail that is returned, removed, or discarded
Tape, stickers, glue, staples, paperclips, correction tape, or liquid.
Soiled or stained paper, lipstick, watermarks, crayon, paint marks, marker, or highlighter.
Nude photos, instant photos, photo stickers, gang signs or paraphernalia, or more than 12 photos.
Blank paper, envelopes, writing material, stamps, or stamped envelopes.
Glitter, confetti, blank greeting or post cards, or laminated items.
Prisoner-to-prisoner correspondence unless the jail has approved it.
Books and packages
- Only new soft-cover books and permitted publications are accepted.
- The seller must send the item directly.
- The package must arrive through the U.S. Postal Service; UPS, FedEx, DHL, and similar delivery services are refused.
- A general package thicker than three-quarters of an inch is not accepted unless it is permitted privileged mail or an approved publication shipment.
- The handbook limits a prisoner to six books in the housing area, regardless of source.
Legal and privileged mail
Mail from an attorney, court, or public official is privileged when properly marked “Privileged” or “Legal Mail” and the envelope shows appropriate professional letterhead. Properly marked legal mail is opened and inspected for contraband in the prisoner’s presence rather than handled like ordinary correspondence.
Salt Lake County prisoner phone calls and paid email
Prisoners cannot receive personal incoming calls. The jail does not place or accept calls for them.
Housing-area collect phones are generally available from 7 a.m. to 9:30 p.m., subject to housing, classification, and operations.
Standard calls are limited to 15 minutes. TDD calls may be limited to 30 minutes after the required request.
Telephone rules
- Calls may be monitored or recorded except qualifying attorney calls.
- No billing or transferring a call to a third party.
- No calling victims, witnesses, protected persons, or anyone covered by a no-contact order.
- No telephone harassment, threats, obscenity, or repeated unwanted calling.
- No making calls for another prisoner or asking another prisoner to call on someone’s behalf.
Electronic messages
Salt Lake County offers paid email through its approved communication service. The current county page lists a charge of $0.50 per message. Electronic messages are subject to jail review, and inappropriate content may be censored.
How to check the criminal case and next hearing
| Item | Current published information | Use carefully |
|---|---|---|
| One-time account | $10 one-time fee. | Account charges are separate from individual searches and documents. |
| Searches | $0.20 per search for the one-time-use option. | Narrow by county, court, case number, name, or birth date to reduce unrelated results. |
| Documents | $1 per available document. | Not every case or document is public or electronically available. |
| Free access | Public Xchange terminals are available at many courthouses and the Utah State Law Library. | Contact the location before traveling. |
Prisoner property release, release calls, and signed documents
Property release
Prisoner property may generally be released once every six months.
Jail Administration Office, 8 a.m.–8 p.m. daily.
The county estimates about 48 hours after paperwork before pickup.
Release date and pickup call
Jail staff do not disclose release dates to callers. The prisoner should communicate the expected date when possible. Before release, the jail allows free local calls approximately 15–30 minutes in advance so the prisoner can arrange pickup.
Getting non-service documents signed
Vehicle impound releases, powers of attorney, medical-record forms, and other documents that do not require formal civil service may be taken to the Jail Administration Officer at 3415 South 900 West. The county says the officer can obtain the prisoner’s signature and make the paperwork available for pickup about 24 hours later.
Formal civil service on a prisoner
Divorce papers, summonses, court documents, eviction orders, small claims papers, and protective or stalking orders may require civil service. The Civil Unit at 3365 South 900 West provides same-day service Monday–Friday, 8 a.m.–5 p.m. Published fees are $22.50 for Utah paperwork and $27.50 for paperwork from outside Utah; qualifying protective or stalking orders have no service fee.
Health care, medication, grievance deadlines and PREA reporting
How a prisoner requests care
Immediately notify a deputy or nurse, including for suicidal or self-harm thoughts. Health staff work in the facility 24 hours a day, 7 days a week.
Obtain a sick-call request from the housing deputy and submit it to triage for medical or dental care or to a mental-health professional.
Medication rules
- Clinical staff evaluates verifiable medications reported at admission.
- Medication brought from home is used for verification only, not directly dispensed to the prisoner.
- Medication used inside the jail must be prescribed by jail clinical staff.
- Once prescribed, ordinary medication can take 24–72 hours to receive; critical medication may begin sooner at clinical discretion.
- Health information is protected; the prisoner must sign an authorization before staff can disclose treatment information to family.
Health co-pays
The handbook says prisoner-initiated doctor, dental, mid-level provider, psychiatric, triage, prescription, and transportation services may carry a co-pay. The current fee schedule is posted on the prisoner kiosk rather than stated on the public county page. Jail-mandated screening, emergency evaluation, infirmary care, daily treatment, pregnancy-related care, and jail-ordered follow-up are not charged.
Grievance process
| Step | Deadline or response | Rule |
|---|---|---|
| Initial grievance | Within 30 days of the issue. | Use the prisoner or medical grievance form and limit it to one topic. |
| Normal response | Written answer normally within 10 business days. | Disrespectful, malicious, or frivolous submissions may be returned or limited. |
| Appeal | Within 30 days after receiving the response. | Use the prisoner or medical grievance appeal form. |
Matters outside jail control, disciplinary actions, housing assignments, complaints filed for another person, and staff personnel matters are not handled through the ordinary prisoner grievance procedure.
PREA and sexual-safety reporting
Email: prea@slco.org
The handbook identifies this as a non-collect or free reporting line.
Handbook hours: 10 a.m.–2 p.m.
Call 911. Do not wait for email or a routine web form.
State prison, ICE, federal transfer, and victim notification
Request jail records, medical records, or a booking photo
The public locator and roster do not contain every record. Salt Lake County uses the Government Records Access and Management Act process for additional records, subject to privacy, safety, and legal restrictions.
Submit a GRAMA request identifying the person, SO number, record type, and date range.
Use the medical-release process. HIPAA authorization from the prisoner is required for disclosure to another person.
The Sheriff publishes a separate mug-shot release agreement. Privacy and use restrictions may apply.
Monday–Friday, 8 a.m.–5 p.m.
Sheriff’s Office, 3365 South 900 West, Salt Lake City, UT 84119.
Salt Lake County Jail contact directory by task
| Question | Office or service | Contact |
|---|---|---|
| Is this person in Metro or Oxbow? | Jail Information | 385-468-8400 |
| What is the case or pretrial status? | Pretrial Check-In or Status | 385-468-3553, 6 a.m.–10 p.m. daily |
| Can the person be screened for release? | Jail Screening & Release | 385-468-8648 |
| I need ConnectNetwork deposit help. | ConnectNetwork | 888-988-4768, site ID 143 |
| I need phone-account help. | Approved phone service support | 1-877-650-4249 |
| I need a jail record. | Sheriff Records | 385-468-8870 |
| I need civil service on the prisoner. | Civil Division | 385-468-9758 |
| I need court-building information. | Matheson Courthouse | 801-238-7300 |
| I need a PREA report. | Jail or PREA reporting | 385-468-8400 or prea@slco.org |
| I need custody notifications. | Utah VINE | 1-877-884-8463 |
Metro Jail map and before-you-go checklist
Final live actions
The procedures and rules are included above. Use these external systems only when a live search, payment, message, court query, or notification registration is required.
Run the current individual custody search and save the SO number.
Review the current privacy-limited roster and in/out movement.
Use ConnectNetwork with the correct prisoner and site ID 143.
Use Utah Xchange or contact the responsible court.
Use UDC search only after the person moves into Utah Corrections supervision.
Use Utah VINE for available custody-change alerts.
Salt Lake County Jail inmate search FAQs
How do I find a prisoner in Salt Lake County Jail?
Use the official Find a Prisoner locator. Search the legal name, open the likely record, and save the SO number. Use the separate in/out docket when you need recent admission or release activity.
What is the Salt Lake County Jail phone number?
Call 385-468-8400 for Metro or Oxbow jail information.
How long does booking take?
The Sheriff’s prisoner FAQ says the average is 6–8 hours. Intoxication, medical issues, non-compliance, or inability to complete normal processing may extend it.
Can I walk in for a visit?
Yes. Effective April 1, 2026, walk-in personal visits are accepted, but prescheduled visits take priority. Schedule up to six days ahead by calling 385-468-8400.
What are the general visiting hours?
Visiting hours are 9 a.m.–9 p.m., with 30-minute visits at the top of the hour. No visits occur during 11 a.m.–12:30 p.m. or 4 p.m.–5:30 p.m. meal periods.
How do I pay bail?
Pay in person at Metro Jail, 3415 South 900 West. Bail is accepted 24/7 using cash, cashier’s check, or certified check. Checks must be payable to Salt Lake County Treasurer and verified during business hours.
How do I put money on the prisoner’s account?
Use ConnectNetwork online or by phone, the lobby kiosk, the Metro counter, or mail. Include the exact prisoner name and SO number. Up to 50% of a new deposit may be applied to jail debt.
What address do I use for mail?
Use the prisoner’s name and SO number, c/o Salt Lake County Metro Jail, 3415 South 900 West, Salt Lake City, UT 84119. The same mailing address is used for Oxbow prisoners.
Can a prisoner receive phone calls?
No. Prisoners make outgoing collect or phone-card calls. Normal housing phone access is generally 7 a.m.–9:30 p.m., with 15-minute standard calls.
How do I get prisoner property released?
Go to Jail Administration between 8 a.m. and 8 p.m. daily, complete the form, and show government ID. Property is generally releasable once every six months and takes about 48 hours to prepare.