Cook County Individual in Custody Locator, Housing, Visits, Bond and Jail Services
CCDOC means the Cook County Department of Corrections, the large jail complex on Chicago’s Southwest Side. The official Individual in Custody Locator can show the person’s booking identification number, custody information, housing location, court details and booking photograph when available.
This guide brings the important Cook County rules into the page itself. Use the official portal only for the live inmate lookup, visitor application, visit scheduling, deposit, phone-account or court-search action that cannot be completed here.
Cook County Department of Corrections.
Name search, booking details and visitor application.
773-674-5245, English or Spanish.
2700 S. California Ave., Chicago, IL 60608.
773-674-1945, daily 8 a.m.–8 p.m.
Choose the right CCDOC search route
Search the official locator. Compare all available identifiers instead of selecting the first similar name.
Keep it beside the person’s exact name. It is needed for trust-fund deposits, mail and many jail-service calls.
Use the Cook County Clerk’s case search for docket history. Court data and current jail custody answer different questions.
How to search the CCDOC jail roster correctly
How to understand a Cook County inmate result
| Result field | What it means | What to do with it |
|---|---|---|
| Booking identification number | The jail identifier assigned to the person’s booking. | Use it for deposits, mail, phone-account questions and calls to jail staff. |
| Booking date | When the person entered the Cook County booking process. | Use it to separate a new custody event from an older booking. |
| Housing division | The current CCDOC building or unit assignment. | Use it for visitation, video-visit contact and property-release routing. |
| Charge or case information | The allegation or court matter connected with the custody record. | Check the Clerk’s case portal because charges and court status can change. |
| Court location or date | The court assignment currently associated with the case. | Recheck through the Clerk or call court staff before traveling. |
| Booking photograph | A photograph taken when a full booking was completed. | Use only as one identity check. A missing photograph does not prove the person was not arrested. |
| Custody status | Whether the person is currently shown in Cook County custody. | Call before pickup or travel because release and transfer information can change. |
Why the person may not appear in the CCDOC locator
Cook County Jail divisions and what the housing result means
CCDOC covers about 96 acres and eight city blocks. The main public address is 2700 South California Avenue, but some housing divisions, visitor entrances and property-release steps use nearby addresses.
| Division | Address or location | Current published use |
|---|---|---|
| Division 2 | 2700 S. California Ave. | General-population men with minimum or medium classifications in dormitory-style housing. |
| Division 3 Annex | Cook County Jail campus | Female general-population housing across minimum, medium and maximum classifications. |
| Division 6 | 2801 S. Sacramento Ave. | Minimum- and medium-classification housing. |
| Division 9 | 2834 W. 31st St. | Medium- and maximum-security general population, protective custody and disciplinary rehabilitation units. |
| Division 10 | 2950 S. California Ave. | General-population male housing; the building has also served medical and psychiatric functions. |
| Division 11 | 3015 S. California Blvd. | Medium-security pod housing and programs including Recipe for Change. |
| Division 16 | CCDOC campus | Programming participants, including Mental Health Transition Center-related housing. |
| External Operations | 2834 W. 31st St. | Perimeter security and transportation to courts, hospitals and clinics. |
How to get approved to visit someone at CCDOC
Cook County requires a visitor application and background check. Approval for one individual in custody does not automatically approve visits with another person.
When a new application is required
If an application was already submitted for that person and the person remains continuously in custody, Cook County says the visitor generally does not need to reapply.
A new visitor application is required when the person was discharged and later returned to custody.
Common visitor-application denial reasons
| Denial reason | What it means | Practical response |
|---|---|---|
| Invalid or unverifiable information | Names, addresses, identification or other application details could not be verified. | Review every field and use current legal information. |
| Applicant is 17 or younger | Minors do not submit a standard adult application. | Attend with an approved parent or guardian and bring required minor ID. |
| First year of parole or probation | Cook County applies a mandatory waiting period. | Reapply only after the restriction period has expired. |
| House arrest | A person currently on house arrest is not eligible under the published policy. | Wait until the mandatory restriction no longer applies. |
| Open criminal case or applicant on bond | Open cases may disqualify the applicant; misdemeanor traffic cases are excluded from this rule. | Confirm the case status before applying. |
| Recent correctional discharge | The applicant left CCDOC, IDOC or another verified correctional facility within the last 60 days. | Wait until the 60-day restriction has ended. |
| Warrant or registration problem | Outstanding warrants, ICE detainers or inaccurate legally required registration can prevent approval. | Resolve the underlying legal issue before reapplying. |
| Protective order | A protective order involves the visitor and the requested individual in custody. | Do not attempt contact that could violate the order. |
| Safety or security concern | A CCSO supervisor identifies a facility safety issue. | Ask the Visitor Information Center whether any review process is available. |
Rules for children
CCDOC in-person and Microsoft Teams visitation
Cook County offers in-person visits and family video visits. Family video visits use Microsoft Teams, so the visitor needs an active Teams account connected to an email address.
The visitor must be approved and the individual in custody must add the visitor to the visitation list.
Family video visits are conducted through Microsoft Teams rather than a jail-specific consumer video app.
No alcohol, smoking, nudity, sexual behavior or other inappropriate conduct. Violations can revoke visitation privileges.
Division-specific family video visit numbers
| Housing location | Dedicated number | When to use it |
|---|---|---|
| Division 2 / 6 Annex | 773-674-3745 | Questions tied to a scheduled Teams visit for this housing area. |
| Division 3 Annex | 773-674-4894 | Family video-visit assistance for Division 3 Annex. |
| Division 5 | 773-674-0667 | Division 5-related visit assistance. |
| Division 6 | 773-674-5336 | Division 6 Teams visit assistance. |
| Division 8 Cermak | 773-674-5761 | Cermak-health housing visit assistance. |
| Division 8 RTU | 773-674-0077 | Residential Treatment Unit visit assistance. |
| Division 9 | 773-674-2295 | Division 9 Teams visit assistance. |
| Division 10 | 773-674-7640 | Division 10 Teams visit assistance. |
| Division 11 | 773-674-3722 | Division 11 Teams visit assistance. |
| Division 16 / MHTC | 773-674-7159 | Mental Health Transition Center-related visit assistance. |
Cook County bond rules after Illinois pretrial reform
Illinois eliminated cash bail for new cases beginning September 18, 2023. However, Cook County explains that cases filed before that date may still carry an older cash-bond requirement.
Division 5
2700 S. California Ave.
Chicago, IL 60608
10 a.m.–6 p.m., 365 days a year.
Credit card, cash or certified check. Money orders are not accepted for bond.
Suburban courthouse bond locations
When an older case requires cash bond, Cook County also lists suburban courthouse payment during weekday banking hours—Monday through Friday, 8:30 a.m.–3 p.m., excluding holidays.
| District | Courthouse | Address |
|---|---|---|
| Second District | Skokie Courthouse | 5600 Old Orchard Road, Skokie, IL 60077 |
| Third District | Rolling Meadows Courthouse | 2121 Euclid Ave., Rolling Meadows, IL 60008 |
| Fourth District | Maywood Courthouse | 1500 Maybrook Ave., Maywood, IL 60153 |
| Fifth District | Bridgeview Courthouse | 10220 S. 76th Ave., Bridgeview, IL 60455 |
| Sixth District | Markham Courthouse | 16501 Kedzie Ave., Markham, IL 60428 |
How to add money to CCDOC books
Every Cook County individual in custody has a trust-fund account. The account can be used for approved commissary purchases, and Cook County currently allows up to $100 in commissary purchases each week.
What commissary may include
| Method | Information required | Posting or amount rule |
|---|---|---|
| Western Union | Exact inmate name, booking number, city code CCDOC or COOK COUNTY DEPT CORRECTION, state Illinois. | Online or telephone deposits generally take one to two business days. |
| MoneyGram | Exact name, booking number and receive code 1750. | Online, telephone or participating agent location. |
| JailATM | Exact identity and booking number; no agency code is required. | Register online or use the vendor’s phone support. |
| Currency exchange | Western Union CCDOC code or MoneyGram receive code 1750. | Confirm that the location provides the selected correctional-payment service. |
| USPS money order | Payable to the exact inmate name with booking number. | Maximum $100 per money order; multiple money orders may be mailed. |
| Cashier’s check | Payable to the inmate using exact name and booking number. | Maximum $1,000 per cashier’s check; multiple checks may be sent. |
| Jail lobby kiosk | Exact name and booking number. | Cash or credit card is accepted at listed compound kiosks. |
Mailing a money order or cashier’s check
Use this format:Cook County Department of Corrections
Individual’s exact name and booking identification number
2700 S. California Avenue
Chicago, IL 60608
Lobby kiosk locations
| Kiosk | Address |
|---|---|
| External Post 5 / Front Gate | 2700 S. California Ave. |
| External Post 7 | 2834 W. 31st St. |
| External Post 9 | 2805 S. Sacramento Ave. |
| Division 10 Lobby | 2950 S. California Ave. |
| Division 11 Lobby | 3015 S. California Blvd. |
| Division 5 Lobby | 2700 S. California Ave. |
Hours: 8 a.m.–4 p.m.
Use the official locator or call Records at 773-674-2390.
How to send mail to someone at Cook County Jail
Address the envelope exactly like this:Individual’s full legal name
Booking identification number
2700 S. California Avenue
Chicago, IL 60608
Mail that can be rejected or treated as contraband
- Mail covered, saturated or sprayed with perfume, cologne or another foreign substance.
- Paper made sticky, wet, greasy, oily, shrunken, discolored or crinkled by a substance.
- A package containing even one prohibited item; Cook County may return the entire package.
- Items that can create a safety, security, contraband or sanitation risk.
- Money or deposit material that does not follow the separate trust-account rules.
How to challenge rejected mail
The sender may request a review within 10 days after receiving the Notice of Returned Mail. The written objection should explain why the sender believes the item should have been accepted.
Mail-rejection review:Mail Rejection
Cook County Department of Corrections
2700 S. California Avenue
Chicago, IL 60608
CCDOC phone accounts, call rates and text messages
Cook County uses ViaPath, formerly known as GTL, for inmate telephone and messaging services. Family and friends can create prepaid accounts for home, mobile or international telephone numbers.
| Call type | Published rate |
|---|---|
| Local | $0.05 per minute |
| Illinois intrastate | $0.05 per minute |
| Interstate | $0.05 per minute |
| Mexico and Canada | $0.08 per minute |
| Other international destinations | $0.13 per minute |
Text messaging
Cook County lists a fee of $0.06 for each message sent to the individual in custody.
The individual in custody can respond and send messages to approved friends and family without a message charge.
- Messages containing blocked language or content affecting safety and security may not be delivered.
- Cook County says blocked messages are not refundable.
- The GettingOut app may be used to access available ViaPath communication services.
- Questions about a prepaid phone account can be directed to ViaPath’s friends-and-family call center.
Available 24 hours for phone-account support.
How to collect property from CCDOC
The correct process depends on the person’s housing division. Confirm the division first through the locator or automated telephone line.
| Housing division | First step | Final pickup |
|---|---|---|
| 2, 3 Annex, 5, 8 RTU, 8 Cermak or 16 | Go directly to Division 5. | Division 5, 2700 S. California Ave., daily 9 a.m.–7 p.m. |
| 6 | Go to Division 6 at 2801 S. Sacramento Ave. and obtain a signed property-release form. | Take the signed form to Division 5. |
| 9 | Go to Division 9 at 2834 W. 31st St. and request the signed form. | Take the signed form to Division 5. |
| 11 | Go to Division 11 at 3015 S. California Blvd. and request the signed form. | Take the signed form to Division 5. |
Transferred to IDOC or another facility
How to check a Cook County criminal case after finding the inmate
The Sheriff’s locator provides custody information. The Clerk of the Circuit Court provides the electronic docket for historical and active cases.
Use the case number or defendant’s name for court-date and courtroom help.
General Clerk assistance and online-case questions.
What families can do about a CCDOC health concern
Call the Cook County Sheriff’s 24-hour CARE hotline at 773-674-2273 or 773-674-CARE.
The live team focuses on urgent medical and mental-health concerns involving current or former individuals in custody.
Prepare useful information before calling
Correctional Liaison, family, DCFS and significant-event assistance.
CCDOC legal, educational, treatment and re-entry services
Individual in Custody Services uses Correctional Liaisons to help detained people address confinement-related and community needs. Law and public librarians also help with legal research and reading materials.
Assistance with case-related legal research and access to general reading materials.
Programming intended to support behavioral health stability and transition planning.
Programs include SMART for men, THRIVE for women and other recovery-oriented services.
Sheriff’s Anti-Violence Effort and clinical programs address risk, behavior and safety planning.
Programs may include education, welding, culinary training, workforce development and vocational support.
Available programming can include parenting, yoga, chess, creative arts, urban gardening, recovery groups and veteran services.
Release, discharge, electronic monitoring and remaining funds
Collecting remaining trust-fund money
2700 S. California Ave., Chicago, IL 60608
Fund collection hours: 9 a.m.–8:30 p.m.
Bring valid government-issued photo identification.
CCDOC phone directory by problem
| Question or problem | Office | Phone and hours |
|---|---|---|
| Locate a person or hear automated options | Automated Help Line | 773-674-5245, English or Spanish |
| Bond, discharge, property, court time or general question | CCDOC Customer Service | 773-674-1945, daily 8 a.m.–8 p.m. |
| Visitor application or scheduled visit | Visitor Information Center | 773-674-8225 |
| Trust-account deposit, balance or forwarded funds | Trust/Finance Office | 773-674-6864, 8 a.m.–4 p.m. |
| Immediate mental-health or medical concern | CARE Hotline | 773-674-2273, 24 hours |
| Correctional Liaison, DCFS or significant family event | Individual in Custody Services | 773-674-1979 |
| Business-office matter | Business Office | 773-674-6866 |
| Sheriff legal-office issue | Legal Office | 773-674-7683 |
| Electronic Monitoring movement or placement | Electronic Monitoring | 877-326-9198, 24 hours |
| Complaint or customer-service concern | Comments/Complaints | 773-674-1866 |
Cook County Jail map and arrival checklist
Final CCDOC action checklist
Official live actions
The practical instructions and published rules are already summarized above. Use these official systems only for transactions or live information that must be completed outside this article.
Run the current Cook County custody search and retrieve the booking number.
Open official locatorUse after visitor approval and coordination with the individual in custody.
Open visit schedulerUse the exact inmate name and booking identification number.
Open JailATMCreate the applicable ViaPath/GettingOut account for calls or text messages.
Open GettingOutReview the Cook County electronic docket using the case number.
Open court searchUse the automated English or Spanish information line.
Call 773-674-5245CCDOC Jail inmate search FAQs
What does CCDOC mean?
CCDOC means the Cook County Department of Corrections, which operates the Cook County Jail complex in Chicago.
How do I search the CCDOC jail roster?
Use the Cook County Sheriff’s Individual in Custody Locator. Search the legal name and verify the booking number, birth information, photograph, custody status and housing division.
How quickly does a new booking appear?
Cook County says locator results are typically published about four to six hours after booking and processing. A very recent arrest may not appear immediately.
What number can I call for inmate information?
Call the automated English or Spanish line at 773-674-5245. The main customer-service line is 773-674-1945.
How do I become an approved visitor?
Find the person in the locator and submit a separate visitor application. Allow seven business days before calling 773-674-8225 to ask about the status.
Can children visit?
Children age 17 or younger do not submit an adult application but must attend with an approved parent or guardian. High-school-age minors need a current state or school photo ID.
How do I send money?
Use the exact name and booking number. Options include Western Union with city code CCDOC, MoneyGram with receive code 1750, JailATM, currency exchanges, jail kiosks and approved mailed instruments.
What is the inmate mailing address?
Mail the individual’s full name and booking number to 2700 S. California Avenue, Chicago, IL 60608. Do not spray the letter with perfume or another substance.
Where can an older cash bond be posted?
When an older case still has a cash-bond requirement, Division 5 accepts eligible bond payments from 10 a.m. to 6 p.m. every day at 2700 S. California Avenue.
How do I collect the person’s property?
The procedure depends on housing. Some divisions route directly to Division 5, while Divisions 6, 9 and 11 require a signed property-release form before pickup at Division 5.