Denton County Booking Records, SO Number, Bond, Visits and Release Help
A Denton County inmate search is most useful when it answers more than “Is this name in the jail?” Families also need the person’s SO number, booking date, current housing, bond cases, visitation method, mail address and court information.
This guide brings those rules together in one place. Use the county records portal only for the live search or bond record; the sections below explain how to verify the result and complete the next practical step.
940-349-1700 or 972-434-5502.
940-349-1630 or 972-434-5507.
127 N. Woodrow Lane, Denton, TX 76205.
Video only through HomeWAV.
Checked August 3, 2026.
Choose the fastest Denton County inmate-search route
Search the legal last name and first name. Add a middle name, birth date or booking-date range only when several records appear.
Use the Sheriff’s Office number to confirm the inmate and keep it for mail, deposits, phone support and jail questions.
Use the same Denton County Records system to connect the jail result with criminal case records and court calendars.
How to search Denton County Jail records correctly
Denton County uses a combined public records system for case records, court calendars, Sheriff jail records and bond records. The layout may provide several search categories, so choose the jail or Sheriff record option rather than beginning with a broad court search.
Information to prepare before searching or calling
How to read a Denton County jail or booking result
| Field | What it means | Practical next step |
|---|---|---|
| SO number | The Sheriff’s Office identifier associated with the person. | Use it for non-legal mail, deposits, HomeWAV registration support and jail inquiries. |
| Booking number | The identifier for a particular admission into custody. | Use it to distinguish the current booking from an older arrest. |
| Booking date | When the person entered the Denton County booking process. | Compare it with the arrest date and check whether the record is current. |
| Arresting agency | The city, county, state or other agency responsible for the arrest. | Call that agency if the person has not yet transferred to county custody. |
| Charge | The alleged offense entered for booking or court processing. | Use the case record to confirm later filings, amendments, dismissals or disposition. |
| Bond | A bond amount or status associated with a particular case. | Check every case and ask whether another hold prevents release. |
| Case number | The identifier used by the criminal court. | Use it in Denton County Records for court events and filed case information. |
| Housing location | The current jail unit or housing assignment. | Confirm before mailing legal material or attending an on-site video visit. |
| Release or transfer | Custody may have ended or moved to another agency. | Call Jail Information and ask for the date and receiving agency when available. |
No Denton County inmate result found? Follow this order
Alternate: 972-434-5502
Alternate: 972-434-5507
Alternate: 972-434-5500
Alternate: 972-434-5505
What happens after a person reaches Denton County Jail?
Denton County Jail address, units, capacity and arrival details
The Denton County Detention Bureau describes a jail system containing linear-style, direct-supervision and pretrial facilities. The county currently identifies the overall system as a 1,788-bed jail.
| Area | County description | Family planning point |
|---|---|---|
| Main Jail | Opened in 1986 as a linear-style jail; county-listed capacity is 257 male and female inmates. | The public entrance or service needed may differ from the Pod visitation entrance. |
| Pod Jail | Direct-supervision housing with eight pods and a county-listed capacity of 384. | Public on-site video visitation uses the Pod Jail public entrance. |
| Pretrial and additional units | The Detention Bureau also operates pretrial and support sections covering book-in, property, classification, transport, bonds, records and front-desk operations. | Call before arriving when you do not know which operation handles the request. |
Denton, TX 76205
Pod Jail public entrance on the Woodrow Street side.
Southeast side of the jail complex, just north of Troy LaGrone Lane.
You found the inmate—choose the next action
Use the identity exactly as displayed for mail, funds, phone support and visit registration.
Review each listed case and confirm whether another hold or no-bond matter blocks release.
Create the HomeWAV account early because visitor approval can take up to 96 hours, excluding weekends and holidays.
Commissary/trust deposits and phone-debit funds use different services.
Non-legal mail goes to Florida; privileged legal mail goes directly to the Denton jail address.
Use the case number in Denton County Records to review available case and calendar data.
How to check Denton County bond records safely
Denton County’s public records system includes Sheriff bond records. Search the correct inmate first, then review every case connected with the booking.
1 Courthouse Drive, Suite 3100, Denton, TX 76208
Phone: 940-349-3230
Use the Board for licensing and regulatory questions—not to ask whether a particular inmate has been released.
Denton County on-site and remote video visitation
Saturday from 8 a.m. to 7:30 p.m.
Schedule at least 24 hours in advance through HomeWAV.
Sunday through Saturday from 7:30 a.m. to 9 p.m.
The inmate initiates the remote call when the registered visitor is online.
The visitation policy lists remote visits as 20 minutes at 10 cents per minute.
How to set up an on-site public visit
On-site capacity and free visits
- Two public kiosks are available for on-site visits.
- Inmates are allowed up to two free public on-site visits per week unless they are in disciplinary housing.
- A maximum of three visitors may participate in a visit.
- No more than two adults may use a visitation kiosk at one time.
- On-site visitation can be suspended at the Sheriff’s Office’s discretion.
How remote-home visits work
Do not schedule a public kiosk appointment when you intend to visit remotely. Denton County states that remote visits are not scheduled by the outside visitor. Register and log in to HomeWAV; when the inmate sees that you are online, the inmate can initiate the call. Remote access may be limited by classification, housing, discipline or jail operations.
Registration and conduct rules
Conduct that can suspend visitation
| Violation | Published minimum or example consequence | How to avoid it |
|---|---|---|
| Registered visitor not visible | 30-day minimum; not seen at all can result in a 180-day suspension. | Remain on screen for the entire session. |
| Using another person’s ID | Indefinite visitor suspension and restrictions affecting new inmate visitors. | Use only your own verified account and identification. |
| Sexual activity or nudity | The policy lists a 180-day visitor suspension and possible inmate discipline. | Remain fully and appropriately dressed. |
| Screenshots, photos or recording | 90-day minimum suspension. | Do not capture or record any portion of the visit. |
| Three-way calling or video | 90-day minimum suspension. | Do not add another device, caller or video feed. |
| Electronic devices visible during visit | 30-day minimum suspension. | Remove televisions, extra phones, laptops and other devices from view. |
| Driving during the visit | 30-day minimum suspension. | Park safely before accepting or beginning the session. |
| Drug, alcohol or weapon display | 90-day minimum suspension. | Conduct the visit in a sober, safe and appropriate environment. |
How to send money to a Denton County Jail inmate
| Purpose | Deposit method | Important rule |
|---|---|---|
| Commissary / trust account | Lobby kiosk with cash, credit card or debit card. | Keep the printed receipt and verify the SO number. |
| Commissary / trust account | CorrectPay online or 1-855-836-3364. | Create the account and select Denton County and the correct inmate. |
| Phone-debit account | SmartInmate online or 1-727-349-1561. | A SmartInmate account is required to add phone funds. |
| Commissary web package | Lone Star Commissary after eligibility and balance checks. | The handbook allows up to three web orders, each up to $75, per week. |
$300 trust-account restriction
When the inmate has more than $300 in the trust account, Denton County does not allow additional credit- or debit-card deposits. A further deposit must be made in cash at the facility.
Commissary ordering schedule
The handbook says vendor orders are submitted Monday and Wednesday before 5 a.m.
Regular delivery is Tuesday and Thursday, subject to holiday changes.
An inmate not on restriction may purchase up to $100 of food and personal items.
Family web-order limits
- The inmate generally must not have an unpaid bill balance that blocks a web order.
- Friends and family may send up to three web commissary orders.
- Each web order may contain up to $75 of commissary products.
- Holiday schedules can change order and delivery days.
- Items left after transfer must be collected within 30 days or may be disposed of.
Denton County inmate mail addresses and rejection rules
Inmate’s full name and SO number
PO Box 9144
Seminole, FL 33775-9144
Housing area and location number
Denton County Jail
127 North Woodrow Lane, Suite 200
Denton, TX 76205-6301
Information required on ordinary mail
Mail delivery and monitoring
- Non-privileged postal mail is delivered to inmates electronically.
- Non-privileged incoming and outgoing correspondence may be read by detention mail personnel.
- Qualifying privileged mail is opened in the inmate’s presence for inspection but is not read.
- Mail is delivered once daily Monday through Friday, excluding weekends and holidays.
- Rejected letters or packages may be returned to the sender or placed in inmate property.
- MailGuard Tracker can show processing or rejection status and provide downloadable copies of processed mail.
Common reasons mail is rejected
Do not send a letter written on behalf of another person or use the mail to bypass contact restrictions.
The handbook lists printouts from internet pages or emails as a reason for return.
No nudity, partial nudity, provocative clothing, sexual content, gang display, illegal activity or unsuitable jail content.
No material designed to circumvent mail procedures, disrupt the jail or create a safety risk.
Mail without a complete sender return address can be rejected.
The handbook lists prepaid calling-card numbers as prohibited mail content.
Electronic messages and photos
Denton County permits e-messages and electronic photos through its communication system. Access can be suspended for threatening messages, three-way messaging, disciplinary housing or other conduct affecting jail safety and security.
How to send books, magazines or newspapers
Denton County inmate calls, phone debit and emergency messages
The handbook describes inmate telephone access as a privilege and states that local and long-distance calls are collect calls.
Family and friends may fund the inmate’s phone-debit account through SmartInmate or by calling 1-727-349-1561.
Rules that prevent blocked numbers
- No credit-card calls through the inmate phone system.
- No third-party or three-way calls.
- A three-way call can lead to inmate discipline.
- The phone number used for a three-way call may be restricted for at least 90 days.
- The inmate should protect the assigned PIN and log out of shared tablets or kiosks.
- Denton County does not accept ordinary personal messages for inmates.
Family emergency messages
The handbook says messages are not taken unless there is an emergency. When calling, be prepared to explain the emergency and provide information that staff can verify. Jail staff may decide what information can be communicated.
Find the Denton County criminal case and court calendar
The jail record answers the custody question. The criminal case record is used to understand court, filing and calendar activity. Denton County cautions that online data is subject to entry limitations and that the actual court file controls.
Denton, TX 76209
Phone: 940-349-2200
Alternate: 972-434-8822
Monday–Friday, 8 a.m.–4:30 p.m.
Denton, TX 76202
Record-request fax: 940-349-5754
Official record keeper for misdemeanor court records and other county-level records.
Clerk staff can provide record and procedural information but cannot give legal advice or predict what the judge will decide.
Denton County inmate property pickup and court clothing
The current handbook states that an inmate’s personal property is held until release and is not available to the inmate during ordinary custody.
Property may normally be picked up Monday through Thursday from 6 a.m. to 10 a.m., unless another arrangement is approved.
The person collecting property must accept all property, except for a permitted change of clothing, or nothing is released.
An inmate may receive property necessary for court or property specifically approved by a supervisor.
Denton County Jail medical care and published copayments
The inmate should immediately alert the officer in the housing area. Emergency care is available at any time.
The inmate submits a written or electronic request for referral to medical services or the infirmary.
| Service | Published copayment | Important clarification |
|---|---|---|
| Doctor visit | $18 | The fee is deducted from the inmate account. |
| Dentist visit | $18 | Dental needs are requested through jail medical procedures. |
| Nurse visit | $12 | The inmate must respond when called for treatment. |
| X-ray or lab work | $5 | Ordered diagnostic services are handled through medical staff. |
| Prescription or refill | $5 | Medication must be taken according to medical instructions. |
| Over-the-counter or one-time dose | $1 | Other over-the-counter products may also be available through commissary. |
Calling about medical records or a health concern
Alternate: 972-434-5502
Medical privacy rules may prevent staff from disclosing treatment details without appropriate authorization.
How an inmate files and appeals a grievance
The inmate should first try to resolve the issue with the appropriate officer, medical staff member, supervisor or department through an inmate request. When that does not resolve a legitimate jail-condition or staff-action issue, the inmate can use the grievance system.
General grievance appeal chain
| Level | Deadline to appeal | Response guidance in handbook |
|---|---|---|
| Grievance Board | Initial grievance within 7 days of incident. | Action or interim response within 15 days; final response within 60 days. |
| Jail Lieutenant | Appeal within 3 days of board decision. | Written response should be provided within 10 days. |
| Jail Captain | Appeal within 3 days of lieutenant decision. | Written response should be provided within 10 days. |
| Assistant Chief / Jail Administrator | Appeal within 3 days of captain decision. | The handbook lists a response within 16 days; this decision is final for general grievances. |
Texas Commission on Jail Standards complaints
The Commission investigates complaints within its minimum-jail-standards jurisdiction. It does not replace the jail grievance process for every civil-rights, criminal-conduct, staff-conduct, court, attorney, PREA or excessive-force allegation.
Austin, TX 78711
Use the local grievance process first when the issue is one the jail can address.
Other inmate services families commonly ask about
Indigent inmates may request basic hygiene products. The handbook defines indigent status through the inmate account and request process.
Requests must generally be submitted before noon Tuesday for Wednesday delivery.
Commissary sells supplies. Indigent inmates can receive sufficient materials for family, attorney and court correspondence.
General reading material is exchanged in housing units and reading content may also be available on tablets.
Legal research is primarily electronic through housing terminals. In units without a terminal, the inmate requests a law-library visit.
The handbook provides supervised physical recreation three times weekly for at least one hour, with outdoor recreation offered when weather permits.
Medical diets are determined by Medical Services. Religious or non-medical diet requests go through the Chaplain and require an agreement.
Attorney of record, approved clergy and criminal-justice officials may receive special visits at reasonable times.
Verified veterans may receive qualifying visits with a county veterans service officer or peer-service coordinator without using the ordinary minimum visit allowance.
Release and transfer checks before arranging pickup
Custody notifications and victim-safety planning
Denton County links to the Texas Integrated Victim Services System for available custody notifications. Notification is helpful, but it should not be the only part of a safety plan.
Keep the inmate’s full name, SO number, booking date and case number. These details help separate people with similar names.
Available services may provide custody-status changes, release or transfer information depending on the participating agency and case.
Denton County Jail contact directory by task
| Question | Office or service | Phone |
|---|---|---|
| Is the person currently in custody? | Jail Information | 940-349-1700 / 972-434-5502 |
| I need a booking or jail record. | Jail Records | 940-349-1630 / 972-434-5507 |
| I need general prisoner information. | Prisoner Information | 940-349-1600 / 972-434-5500 |
| Is there an outstanding warrant? | Warrants | 940-349-1560 / 972-434-5505 |
| My on-site video kiosk will not connect. | HomeWAV support | 844-394-6639, then press 2 for live support |
| I need commissary deposit help. | CorrectPay | 1-855-836-3364 |
| I need phone-debit account help. | Smart Communications | 1-727-349-1561 |
| I need a District Court record. | Denton County District Clerk | 940-349-2200 / 972-434-8822 |
| I need bonding-company licensing information. | Denton County Bail Bond Board | 940-349-3230 |
Final action links that must use a live external system
The important rules and procedures are explained above. These links are retained only for actions that require a live county or approved service-provider account.
Use Denton County Records for the live status and current record.
Create and verify the visitor account or schedule a Saturday public visit.
Select Denton County and confirm the inmate identity before paying.
Create a SmartInmate account for phone-debit and available messaging functions.
Use the county’s current licensing list rather than an advertisement.
Use Texas IVSS for available custody and case notification functions.
Denton County Jail inmate search FAQs
How do I search for an inmate in Denton County Jail?
Open Denton County Records and choose the Sheriff jail-record search. Begin with the legal name, then use the SO number, booking information, birth date or case number to verify the correct person.
What is the Denton County Jail information phone number?
Call 940-349-1700 or 972-434-5502. Jail Records is available at 940-349-1630 or 972-434-5507.
Where is Denton County Jail located?
The jail is at 127 North Woodrow Lane, Denton, TX 76205. The public video-visitation entrance is on the Woodrow Street side of the Pod Jail.
Why can I not find someone in the jail search?
The person may still be in city custody or intake, may be listed under another name, or may have been released or transferred. Search with fewer fields and call Jail Information when necessary.
Does Denton County Jail allow in-person visitation?
Regular family visitation is video only. Visitors who cannot visit remotely may use the public on-site video kiosks on Saturday from 8 a.m. to 7:30 p.m. after scheduling at least 24 hours ahead.
How do remote-home visits work?
Register with HomeWAV and log in during the published remote period, daily from 7:30 a.m. to 9 p.m. The inmate sees that the visitor is online and initiates the call; remote visits are not scheduled by the visitor.
How do I put money on an inmate account?
Use the jail lobby kiosk, CorrectPay online or 1-855-836-3364 for commissary funds. Use SmartInmate or 1-727-349-1561 for phone-debit funds.
What is the inmate mail address?
Send non-legal mail to Smart Communications / Denton County Jail, the inmate’s name and SO number, PO Box 9144, Seminole, FL 33775-9144. Legal mail uses 127 North Woodrow Lane, Suite 200, Denton, TX 76205-6301.
Can I send an inmate a book from Amazon?
The current handbook says Amazon packages are not accepted. The inmate must obtain title-and-author approval first, and an approved soft-cover publication must come directly from an acceptable publisher or book distributor.
Will an inmate be denied medical care without money?
No. Denton County publishes medical copayments, but the current handbook states that necessary medical services will not be denied because an inmate cannot pay.