Knox County Booking Lookup: Current Custody, IDN, Bond and Visit Help
A Knox County inmate search is most useful when it leads to a clear next step. The official roster can show a name, date of birth, IDN, document type, booked or served date, charge, bond type, bond amount, and available court information—but each field answers a different question.
This guide explains the complete process in plain language: how to find the correct person, what to do when no result appears, which of the three correctional facilities may be involved, how video visitation works, how to post bond, send approved funds or mail, confirm court dates, handle property, and report an urgent family or safety concern.
Name search or A–Z last-name browsing.
Separate list for very recent Knox County arrests.
5001 Maloneyville Rd., Knoxville, TN 37918.
August 3, 2026.
Choose the right Knox County search before entering information
Use the Inmate Population page. Search the last name first, open the matching record, and verify the date of birth and IDN.
Check the 24 Hour Arrest List first. A person may appear there while intake, classification, release, or transfer information is still changing.
Use the Criminal Court Clerk’s docket or record system. The current-inmate roster is not a complete historical arrest or conviction database.
How to run a Knox County, TN inmate search correctly
Knox County inmate-result decoder: what each field actually means
| Field | Meaning | What the user should do |
|---|---|---|
| Name and D.O.B. | Basic identity information for the person listed. | Match both. Never identify a person from the name alone. |
| IDN | Knox County inmate identification number. | Save it for mail, deposits, phone calls, and staff verification. |
| Document type | The legal or custody document supporting the entry, such as warrant, capias, mittimus, detainer, or hold. | Read each document separately; different documents can have different release conditions. |
| Booked/served date | The date the document was booked or served in the system. | Do not automatically treat it as the date of the alleged incident. |
| Charge | The allegation or custody reason attached to that document. | Check the court record for later amendments, disposition, or dismissal. |
| Appearance bond | A bond amount has been set for the listed matter. | Confirm all other documents and holds before paying. |
| Cash bond | The listed matter requires the bond to be posted in cash under court rules. | Use the clerk during business hours or the detention facility after hours. |
| Denied | The displayed matter is not currently bondable through an ordinary payment. | Check the court event and speak with legal counsel or the responsible court. |
| None | No ordinary bond amount is attached to that document, which may be a hold, transfer, or status entry. | Ask Inmate Services which agency or court controls the next step. |
| Court date/division/event | Available upcoming court scheduling information. | Recheck the Criminal Court Clerk docket close to the hearing date. |
No Knox County inmate record found? Follow this order
You found the inmate—choose the correct next action
Use the exact number for mail, deposits, calls, and staff questions.
Confirm that no denied bond, hold, or detainer blocks release.
Open bond guideIdentify the facility, unit, pod, or jail side before choosing a slot.
Open visit schedulesCommissary, technology, messaging, and phone services can use different providers or balances.
Compare deposit optionsInclude name, IDN, unit, and pod; use the centralized Maloneyville address.
See mailing rulesSearch by name and date range; a clerk cannot reset the date for you.
Open court workflowRoger D. Wilson, downtown jail and Work Release: use the right location
Knox County operates three correctional facilities. Search results do not always make the public-facing destination obvious, so call before driving.
| Facility | Published location and phone | Role and practical routing |
|---|---|---|
| Roger D. Wilson Detention Facility | 5001 Maloneyville Road, Knoxville, TN 37918 865-281-6700 | Primary detention and intake location; central address for inmate mail, mailed money orders, classification, and many inmate-service questions. |
| Knox County Jail | 400 W. Main Street, Knoxville, TN 37902 865-342-9620 | Downtown jail in the City/County Building. Use the separate visitation center rather than arriving here for a normal personal visit. |
| Knox County Work Release Center | Maloneyville Road correctional complex 865-281-6700 | Houses eligible workers and work crews. Official county materials publish conflicting street numbers; confirm the entrance by phone before travel. |
| Knox County Visitation Center | 5109 Maloneyville Road, Knoxville, TN 37918 | Public on-site video kiosks for adult facilities. It is not the same entrance as ordinary intake or jail business. |
Knox County visitation: provider, limits, schedules and check-in
Knox County uses video visitation for ordinary personal visits. The current Corrections page routes scheduled visits through CorrectPay and generally allows two scheduled visits per inmate each week.
Before selecting a visit
Roger D. Wilson unit rotation
The current county page rotates morning and evening opportunities by housing unit. Available appointment times should be confirmed in the scheduling system because a unit not listed in that period is not part of that rotation.
| Day | Morning units | Evening units |
|---|---|---|
| Sunday | Units 2 and 3 | Units 3 and 4 |
| Monday | Units 1 and 3 | Units 2 and 3 |
| Tuesday | Units 3 and 4 | Units 3 and 6 |
| Wednesday | Units 2 and 3 | Units 1 and 3 |
| Thursday | Units 3 and 6 | Units 3 and 4 |
| Friday | Units 1 and 3 | Units 2, 3, and 6 |
| Saturday | Units 3, 4, and 6 | Units 1 and 3 |
Downtown Knox County Jail schedule by A Side and B Side
| Day | A Side | B Side | Remote-only extension |
|---|---|---|---|
| Sunday | 1st/3rd Sunday: 8 a.m.–2 p.m.; 2nd/4th: 3 p.m.–6 p.m. | 1st/3rd: 3 p.m.–6 p.m.; 2nd/4th: 8 a.m.–2 p.m. | A and B Side: 6 p.m.–9 p.m. |
| Monday | 8 a.m.–2 p.m. | 3 p.m.–6 p.m. | B Side: 6 p.m.–9 p.m. |
| Tuesday | 3 p.m.–6 p.m. | 8 a.m.–2 p.m. | A Side: 6 p.m.–9 p.m. |
| Wednesday | 8 a.m.–2 p.m. | 3 p.m.–6 p.m. | B Side: 6 p.m.–9 p.m. |
| Thursday | 3 p.m.–6 p.m. | 8 a.m.–2 p.m. | A Side: 6 p.m.–9 p.m. |
| Friday | 8 a.m.–2 p.m. | 3 p.m.–6 p.m. | B Side: 6 p.m.–9 p.m. |
| Saturday | 3 p.m.–6 p.m. | 8 a.m.–2 p.m. | A Side: 6 p.m.–9 p.m. |
Work Release Center visit windows
Monday–Friday: 4:30 p.m.–6 p.m.
Saturday–Sunday: 8 a.m.–1:30 p.m. and 3 p.m.–6 p.m.
Monday–Friday: 4:30 p.m.–9 p.m.
Saturday–Sunday: 8 a.m.–1:30 p.m. and 3 p.m.–9 p.m.
Free on-site kiosk process
How to send money to a Knox County inmate without funding the wrong account
Start with the inmate’s exact name and IDN. Knox County distinguishes general inmate funds, commissary or technology funds, and phone time.
| Method | Current county instruction | Important check |
|---|---|---|
| Cash lobby ATM | ATMs are listed at Roger D. Wilson, the downtown jail, and the on-site visitation center. The current page lists a $3.45 cash surcharge. | Read the kiosk confirmation screen because county pages contain duplicate older fee text. |
| Credit card at lobby ATM | The current top section lists a 5% card surcharge plus $3.45. | Confirm the final total before accepting the transaction. |
| CorrectPay online or phone | Current KCSO instructions route commissary, messaging, technology, and video-related deposits through CorrectPay. | Select Tennessee, Knox County, facility, inmate, and correct service. CorrectPay’s deposit line is 1-855-836-3364. |
| Money order or cashier’s check | Accepted by mail only and payable to Roger D. Wilson Detention Facility, in care of the inmate’s name and IDN. | Do not include a personal letter; the county says correspondence enclosed with the payment will not be given to the inmate. |
| Phone-time funding | Knox County identifies ICSolutions for phone time. | Do not assume a commissary deposit automatically funds phone calls. |
Correct mailed-payment format
5001 Maloneyville Road
Knoxville, TN 37918
Roger D. Wilson Detention Facility
In Care of: inmate’s full name and IDN
Knox County inmate mailing address and delivery checklist
Unit number and pod assignment
Roger D. Wilson Detention Facility
5001 Maloneyville Road
Knoxville, Tennessee 37918
Books and publisher shipments
Knox County says books may be accepted when staff can identify the sender as the publisher. The practical rule is to order directly from the publisher or a source that is clearly identifiable as the publisher—never mail a personally owned book from home without confirming approval.
What not to send as ordinary property
Knox County states that personal property will not be accepted unless the Facility Commander or a designee approved it in advance. Do not arrive with clothing, electronics, medication, documents, or other belongings and expect the lobby to accept them.
Inmate phone time, outgoing video calls and verified family emergencies
Knox County identifies ICSolutions for adding phone time. Use the exact inmate and facility information.
The current county page says inmates may initiate unscheduled outgoing video chats, paid from the inmate’s own account.
Do not expect the housing unit to connect a routine personal call. Use the approved phone or video system.
When a genuine family emergency occurs
How cash bond, bonding companies and property bonds work in Knox County
First read every bond line in the inmate record. A person may have a set bond on one document and a denied bond, detainer, or hold on another.
| Bond route | Where or how it is handled | Money consequence |
|---|---|---|
| Cash bond during business hours | General Sessions Court, Criminal Division Clerk, Monday–Friday, 8 a.m.–4:30 p.m. | The clerk holds the cash until the case is disposed; assessed court costs may be deducted and the remaining balance refunded. |
| Cash bond after hours | Knox County Detention Facility on Maloneyville Road. | Keep the official receipt and confirm the case and inmate identity before paying. |
| Bail bonding company | A licensed company posts the bond for a private fee. | The fee is not held by the court, is not refunded by the clerk, and is not applied to court costs. |
| Property bond | Land may be used as collateral through additional legal procedures. | The Criminal Court Clerk advises contacting an attorney for details. |
| Denied/none/hold | Ordinary payment may not release the person. | The responsible court, agency, or legal hold must be addressed. |
400 Main Street SW, Knoxville, TN 37902
5001 Maloneyville Road, Knoxville, TN 37918
Find the Knox County criminal court date and distinguish it from custody
The roster can display an available court date, division, event, and role. The Criminal Court Clerk’s live docket is the better tool for rechecking the schedule.
400 Main Street SW, Suite 149
400 Main Street SW, Suite M84
400 Main Street SW, Suite M15
Current custody search versus background search
| User goal | Correct tool | What it covers |
|---|---|---|
| Is this person in jail now? | Inmate Population | Current listed custody, charges, bond fields, and available court rows. |
| Was this person arrested today? | 24 Hour Arrest List | Arrests during the recent 24-hour period. |
| When is the court hearing? | Find My Court Date | Searchable dockets for Criminal, Traffic, and County Ordinance courts. |
| I need a local criminal-history package | Criminal Court Clerk background search | A $15 package includes first/last name, one alias, and Social Security number searches; extra aliases are $5 each. |
| I need court records or copies | Knox County court-record access | Case documents and clerk-maintained records, subject to access and copy rules. |
Warrant check versus inmate search: do not confuse the two
An inmate search answers whether the person appears in current county custody. A warrant can exist while the person is not incarcerated.
Appear in person at the Roger D. Wilson Detention Facility or at the Sheriff’s public window on level L-1 of the City/County Building. Bring photo identification.
Knox County directs users to the L-1 public window. The requester must be a Tennessee resident and show proof such as Tennessee identification.
How inmate property and account balances are released
Knox County says an inmate may release personal property 24 hours a day, seven days a week. A Property Transfer Receipt must be completed before property is issued.
Money is released only Monday through Friday during normal business hours, with the required transfer receipt.
Personal property is not accepted without prior approval from the Facility Commander or designee.
Released inmates receive a debit card for the inmate-money-account balance. When not available at release, funds may be picked up at Roger D. Wilson.
Family emergency, PREA report, medical concern and staff complaint routing
Medical or mental-health concern from outside the jail
An official audit describes 24-hour medical, dental, and mental-health services at Roger D. Wilson for detention and Work Release inmates, with downtown jail inmates transported for care when necessary. For an urgent concern, call 865-281-6700, identify the inmate by name and IDN, explain the concern factually, and ask that it be routed to the responsible facility staff.
PREA: report sexual abuse or sexual harassment
2455 Sutherland Avenue, Suite B, Knoxville, TN 37919
Notify facility staff immediately or call 911 for an active outside emergency.
Complaint about a Sheriff’s Office employee
The Office of Professional Standards handles public concerns involving KCSO and its employees. Prepare the date, time, location, involved employee or unit, witnesses, and a factual description. Keep copies of any confirmation or supporting material.
Programs, education and release preparation available in Knox County custody
Program eligibility depends on facility, classification, charge, sentence, security level, staffing, and available space. An inmate should request the program through the housing or program process rather than assuming enrollment is automatic.
HiSET/GED and other educational opportunities.
Resume, cover letter, interviewing, workplace attitude, attire, and career-interest work.
AA/NA, Life Recovery, peer support, and related groups.
24/7 Dad, Responsible Fatherhood, and child-support education sessions.
Leasing Up provides public-housing placement resources.
Expungement education and driver’s-license reinstatement workshops.
Budgeting, savings, credit reports, credit scores, and debt education.
Unbroken, peer support, faith-based services, and specialized groups where eligible.
Custody notifications and victim-safety planning
Knox County lists VINE for custody notifications. Automated alerts are helpful but should not replace an independent safety plan or emergency contact with law enforcement.
Use the inmate’s verified identity and follow the registration prompts for available custody notifications.
400 Harriet Tubman Street, Knoxville, TN 37915
Knox County jail contact directory by problem
| Your question | Correct office | Phone |
|---|---|---|
| Is the person currently in county custody? | Knox County Corrections / Inmate Services | 865-281-6700 |
| Is the person at the downtown jail? | Knox County Jail | 865-342-9620 |
| Was there a Knoxville Police arrest? | Knoxville Police Department | 865-215-7000 |
| What is the court date or case status? | Criminal / General Sessions Criminal Clerk | 865-215-2375 |
| Is there a criminal warrant? | KCSO Criminal Warrants | 865-215-2442 |
| How do I add commissary or technology funds? | CorrectPay | 1-855-836-3364 |
| How do I add phone time? | ICSolutions | Use the current provider support shown during account setup. |
| How do I report a PREA concern? | KCSO PREA hotline | 865-281-6952 |
| How do I request or check a Sheriff’s report? | KCSO Records / Teleserve | 865-215-2243 |
| Is this an active emergency? | Emergency services | 911 |
Maps: detention complex and downtown jail/courts
Official live actions retained in this guide
The article provides the rules and procedures in-page. These links are included only for actions that require a live government or approved-provider system.
Knox County, TN Jail inmate search FAQs
How do I search for an inmate in Knox County, Tennessee?
Use the official Inmate Population page. Search the last name first or browse the A–Z last-name list, then verify the date of birth and IDN.
What is the Knox County inmate information phone number?
Call 865-281-6700. The downtown Knox County Jail number is 865-342-9620.
Why is someone not appearing in the Knox County roster?
The person may still be in intake, listed under another spelling, released, transferred, or held by another agency. Check the 24 Hour Arrest List and call Inmate Services.
What is the difference between the inmate population and 24-hour arrest list?
The inmate population is the current custody list. The 24-hour list focuses on recent arrests and may show a person while booking or release information is still changing.
Where are Knox County inmates housed?
The system uses Roger D. Wilson Detention Facility, the downtown Knox County Jail, and the Work Release Center. Confirm the current facility before travel.
Are Knox County personal visits in person?
Ordinary personal visits are conducted by video. Free on-site kiosks are at 5109 Maloneyville Road, and remote scheduling is currently routed through CorrectPay.
How do I send money to a Knox County inmate?
Use the exact name and IDN. Options include lobby ATMs, CorrectPay, or a mailed money order or cashier’s check. Phone time is handled separately through ICSolutions.
What is the inmate mailing address?
Use the inmate’s name and IDN, unit and pod, Roger D. Wilson Detention Facility, 5001 Maloneyville Road, Knoxville, TN 37918.
How can bond be posted?
A cash bond may be paid to the General Sessions Criminal Clerk during weekday business hours or at the detention facility after hours. A licensed bonding company may charge a nonrefundable fee.
How do I find a Knox County criminal court date?
Use the Criminal Court Clerk’s Find My Court Date search with a date range and the person’s name or court division. Call 865-215-2375 for clerk assistance.